Evening Community Concierge & Security Officer

The Landings Association, Inc.; Savannah (GA); On-site; USD 22,000 - 32,000; Full time

Job summary

The Landings Association is seeking a Security Officer for the 2nd shift (2:45 p.m. – 10:45 p.m.) in Savannah, GA. The role blends hospitality with access control, patrols, and incident reporting to maintain a safe community environment.

Starting pay is $19.50 per hour, with potential increases within 90 days and shift differential pay for the 6:45 p.m. – 10:45 p.m. window. The ideal candidate is friendly, observant, and capable of calm, professional interaction with residents and visitors.

Qualifications

• Commitment to excellent customer service and helping residents and visitors.
• Professional presence with strong verbal, written, and interpersonal communication skills.
• Good judgment and the ability to remain calm and make sound decisions under pressure.
• Strong observation, problem-solving, conflict-resolution, and de-escalation skills.
• Ability to prepare clear, accurate, and detailed reports.

Responsibilities

• Welcome residents, visitors, guests, vendors, and service providers with a professional, helpful, and courteous approach.
• Provide directions, information, and assistance that create a positive experience and reflect pride in The Landings community.
• Monitor and manage community access by confirming visitor and vendor authorization and processing passes according to policy.
• Conduct vehicle and foot patrols, facility checks, and residential premise checks to identify safety concerns and deter unauthorized activity.
• Monitor security cameras and alarms and coordinate the appropriate response.
• Respond promptly to resident requests, complaints, traffic incidents, alarms, medical calls, and other emergencies.
• Assist police, fire, and emergency medical personnel and help manage traffic or crowds during emergencies and community events.
• Promote compliance with community rules through education, respectful communication, sound judgment, and escalation when needed.
• Complete accurate incident reports, logs, and other required documentation.
• Inspect and care for assigned vehicles, radios, and security equipment.
• Support teammates, assist with training new officers, and work collaboratively with other departments.
• Respond when needed during severe weather, natural disasters, and other urgent community situations.

Skills

Customer service

Communication

Observation

Calm under pressure

Report writing

Teamwork

Access control

CCTV monitoring

Tools

Access control systems

CCTV monitoring

Job description

The Landings Association is seeking a Security Officer for the 2nd shift (2:45 p.m. – 10:45 p.m.) in Savannah, GA. The role blends hospitality with access control, patrols, and incident reporting to maintain a safe community environment.

Starting pay is $19.50 per hour, with potential increases within 90 days and shift differential pay for the 6:45 p.m. – 10:45 p.m. window. The ideal candidate is friendly, observant, and capable of calm, professional interaction with residents and visitors.