Evening Case Manager — Housing & Community Support

Samaritan Daytop Village; Brooklyn (AL); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

Paid time off

Employer match

Tuition reimbursement

Job summary

Samaritan Daytop Village is seeking a Case Manager to work with adults and families experiencing homelessness in East New York, Brooklyn. You will interview clients, assess needs, and develop Independent Living Plans, coordinating with housing and support services.

Responsibilities include maintaining client records, advocating for clients, and tracking progress with regular reports. Full-time with comprehensive benefits, schedule Sunday-Thursday evenings.

Qualifications

• High School Diploma or equivalent required; Associate or Bachelor’s Degree in Human Services, Social Work, or a related field strongly preferred.
• At least 1 year of experience in case management or social services with homelessness, substance use, or mental health challenges.
• Strong interpersonal skills and ability to build trust with diverse clients.
• Clear communication for interviews, documentation, and coordinating with partners.
• Ability to maintain accurate records and meet reporting deadlines.
• Commitment to client confidentiality and professional ethics.
• Familiarity with NYC housing, healthcare, legal, childcare, and educational resources.
• Problem-solving and supportive approach to overcoming challenges.
• Organized and detail-oriented with multiple responsibilities.
• Culturally sensitive and responsive to the needs of clients and families

Responsibilities

• Build professional relationships with clients and maintain confidentiality
• Review client eligibility documents and explore non-shelter alternatives
• Create and manage client files and records
• Conduct intake interviews and psycho-social assessments
• Develop and update Independent Living Plans with short- and long-term goals
• Refer clients to permanent housing and community-based services
• Support clients in overcoming barriers and advocating for themselves
• Track client progress and document updates through regular contact
• Follow up with clients and referral agencies to monitor service outcomes
• Provide data for required reports (weekly, monthly, quarterly, annual)
• Act as a liaison with outside organizations for education, healthcare, childcare, housing, and legal matters

Skills

Interpersonal skills

Communication

Confidentiality

Documentation

Organization

Cultural sensitivity

Trust-building

Multitasking

Education

High School Diploma or equivalent

Associate or Bachelor's Degree in Human Services or Social Work

Job description

Samaritan Daytop Village is seeking a Case Manager to work with adults and families experiencing homelessness in East New York, Brooklyn. You will interview clients, assess needs, and develop Independent Living Plans, coordinating with housing and support services.

Responsibilities include maintaining client records, advocating for clients, and tracking progress with regular reports. Full-time with comprehensive benefits, schedule Sunday-Thursday evenings.