Evening Call Center Specialist - High-Energy Customer Service

Bath Concepts Independent Dealers; Milwaukee (WI); On-site; USD 30,000 - 38,000; Full time

Job summary

Empire Home Remodeling is seeking call center representatives to add to our growing team. We have full-time positions available, and we are looking for some amazing new talent.

Duties include interacting with our potential customers in a call center environment near our job sites or at special events, answering questions and scheduling appointments. Strong communication and a professional, customer‑focused approach are essential.

Qualifications

• Strong communication skills in a customer service context.
• Attention to detail and accuracy in scheduling.
• Experience in a call center or customer support role.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Interact with potential customers in a call center environment near job sites or events.
• Answer questions and schedule appointments.
• Provide a positive, professional experience for homeowners.

Skills

Communication

Attention to detail

Customer service

Call center experience

Motivated

Trainable

Punctual

Energetic

Job description

Empire Home Remodeling is seeking call center representatives to add to our growing team. We have full-time positions available, and we are looking for some amazing new talent.

Duties include interacting with our potential customers in a call center environment near our job sites or at special events, answering questions and scheduling appointments. Strong communication and a professional, customer‑focused approach are essential.