EV Service Technical Specialist-Weekends

Orange EV; Kansas City (KS); On-site; USD 41,000 - 58,000; Full time

Job summary

Orange EV is seeking an Electric Vehicle Weekend Service Technical Specialist to support field technicians and drive education on diagnostics and repair. You will collaborate with Product Engineering and Manufacturing teams to create tools and guides for vehicle health and performance.

The role focuses on high-voltage safety, hands-on diagnostics, and daily technical support for remote technicians. Occasional travel may be required, with a 4/10-hour weekend schedule and shift differential.

Qualifications

• Bachelor’s degree or Technical Certification in related field preferred.
• 4+ years of Automotive or related technical experience.
• Occasional travel may be required.
• High-voltage safety certification (e.g., NFPA 70E or OEM-specific HV credentials) preferred.
• ASE L3 (Light Duty Hybrid/Electric Vehicle) or equivalent credentials preferred.
• Physical requirements include occasional field work and ability to lift components up to 50lbs.

Responsibilities

• Assist technicians via phone, video call or in person with diagnosis and repair.
• Assist in development of technical training materials including Troubleshooting Guides, R&R instructions, Service Manuals, Special Production Instructions, Retrofit Instructions, etc.
• Daily Technical support of Orange EV Field Service and Customer Technicians.
• Hands-on collaboration with Manufacturing and Service Team Members.
• Working integrally with the Product Engineering Departments on current and future product programs.
• Service Diagnostic Computer and Tooling setup.

Skills

High-Voltage Safety (LOTO)

Writing & Communication

Battery Technology

Diagnostic Tools & Software

Powertrain Systems

Pneumatic & Hydraulic Systems

Education

Bachelor’s degree or Technical Certification

Tools

DMMs

HV Isolation diagnostics

CAN diagnostics

Job description

Join Orange EV , a fast-growing manufacturer of electric vehicles that are better for the earth, people and the bottom line. Make a difference for the world as part of a company leading the electric vehicle revolution.

Position Summary

We are looking for an Electric Vehicle Weekend Service Technical Specialist with a passion for product design, development, and customer engagement and a proven track record of supporting service technicians. Candidates are skilled at understanding electric vehicle technical functions and administering in-depth technical support to remotely based technicians. Candidates also bring a history of working with product engineering and manufacturing teams to create tools to educate and advance the knowledge of vehicle diagnostics and repair.

• This is a WEEKEND SHIFT. 4/10-hour position with standard day shift working hours of 8:00 am to 7:00 pm Friday through Monday. (This includes a shift differential $$)

Position Responsibilities

• Assist technicians via phone, video call or in person with diagnosis and repair
• Assist in development of technical training materials including Troubleshooting Guides, R&R instructions, Service Manuals, Special Production Instructions, Retrofit Instructions, etc.
• Daily Technical support of Orange EV Field Service and Customer Technicians
• Hands-on collaboration with Manufacturing and Service Team Members
• Working integrally with the Product Engineering Departments on current and future product programs
• Service Diagnostic Computer and Tooling setup

Position Qualifications

• Bachelor’s degree or Technical Certification in related field preferred.
• 4+ years of Automotive or related technical experience.
• Occasional travel may be required.
• High-voltage safety certification (e.g., NFPA 70E or OEM-specific HV credentials) preferred.
• ASE L3 (Light Duty Hybrid/Electric Vehicle) or equivalent manufacturer-specific credentials preferred.
• Physical requirements include occasional field work and ability to lift components up to 50lbs.

Key Technical Skills

• High-Voltage Safety: Mastery of "Lockout/Tagout" (LOTO) procedures and the "Live-Dead-Live" testing methodology to ensure high-voltage systems (300V–800V) are safely de-energized before repair.
• Writing and Communication: Development and creation of written procedures and bulletins as well as live phone support of field technicians. Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams). Technical writing experience is a plus.
• Battery Technology: Expertise in lithium-ion battery health, including cell balance, thermal management, and Battery Management Systems (BMS).
• Diagnostic Tools & Software: Proficiency with digital multimeters (DMMs), HV Isolation diagnostics, and Controller Area Network (CAN) diagnostics.
• Powertrain Systems: Understanding the interaction between inverters, controllers, and electric motors.
• Pneumatic and Hydraulic Systems: Working knowledge of pneumatic braking systems and hydraulic power steering and component systems

Orange EV is an Equal Opportunity Employers and seek diversity in candidates for employment.

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity