Estimator - Precise, Customer-Focused for Custom Surfaces

Lakeside Surfaces Inc.; Muskegon (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

AD&D insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Job summary

Lakeside Surfaces Inc. is recruiting an Estimator to transform customers’ visions into precise cost estimates for residential, wholesale, and commercial projects. You’ll collaborate with the sales team to offer cost-effective solutions and guidance based on drawings and specifications.

The role blends technical precision with customer care, requiring strong math, communication, and organizational skills. Join a team that values craftsmanship and supports growth and collaboration.

Qualifications

• 2+ years of customer service experience.
• Excellent communication and relationship-building skills.
• Strong math, computer, and time management skills (Microsoft Office proficiency required).
• Proven ability to think critically, stay organized, and handle multiple tasks at once.
• Professional demeanor and reliable attendance.

Responsibilities

• Prepare detailed estimates for residential, wholesale, and commercial projects using drawings, plans, and specifications.
• Partner with our sales team to provide cost-effective solutions and design guidance to customers.
• Respond to quote requests via phone, email, or in-person communication.
• Deliver clear, professional follow-up on all quotes and updates.
• Identify opportunities for pricing improvement and competitive advantage.
• Support new product launches and training initiatives.
• Apply strong problem-solving and decision-making skills in a fast-paced environment.
• Perform additional duties as assigned by your manager.

Skills

Customer service

Communication

Math skills

Time management

Microsoft Office

Multitasking

Education

Bachelor’s degree in Accounting, Applied Science, Civil Engineering, or related field

Tools

Estimating software

Job description

Lakeside Surfaces Inc. is recruiting an Estimator to transform customers’ visions into precise cost estimates for residential, wholesale, and commercial projects. You’ll collaborate with the sales team to offer cost-effective solutions and guidance based on drawings and specifications.

The role blends technical precision with customer care, requiring strong math, communication, and organizational skills. Join a team that values craftsmanship and supports growth and collaboration.