Esthetician

FACE FOUNDRIÉ®️; Concord (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid training

Job summary

FACE FOUNDRIÉ in Concord, CA is hiring for Client Services roles at both full-time and part-time levels. The position involves delivering facial services (facials, dermaplaning, HydraFacial, lash lifts, waxing), driving sales of FACE FOUNDRIÉ products, and delivering exceptional guest experiences at The Veranda location.

Candidates must hold a California Esthetician License and be available weekends/evenings.

Qualifications

• California Esthetician License is required.
• Experience with facials, dermaplaning, and related services.
• Ability to work weekends, evenings, and some holidays.

Responsibilities

• Provide excellent customer service to all guests.
• Achieve personal and store sales and service goals.
• Demonstrate and sell FACE FOUNDRIÉ products and services.
• Perform 40–50 minute facial services and related treatments.
• Use Boulevard POS for notes and bookings.
• Follow safety, sanitation, and hygiene procedures.
• Assist in store operations and promotions.
• Attend mandatory training and team meetings.

Skills

Customer service

Sales

Facials

Communication

Education

California Esthetician License

Tools

Boulevard POS

iPads

Job description

Client Services | Concord, CA | Full Time and Part Time | From $20.00 to $24.00 per hour

Location: The Veranda in Concord (Next to Whole Foods)

Anticipated Opening in October for mandatory two weeks of Full Time for Esthetician Training

About FACE FOUNDRIÉ

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We've been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

JOB DESCRIPTION

• Always provide excellent customer service to all guests.


• Achieve personal and store sales and service goals.


• Demonstrate, recommend and sell FACE FOUNDRIÉ products and all product lines represented in the store.


• Perform 40-50-minute services, including but not limited to: facials, dermaplaning, HydraFacial's, Procell, lash lift + tint, waxing, tweezing and eyebrow tinting, scalp massage and chemical peels. Actively recommends additional services when appropriate.


• Analyzing Acne clients for Face Reality Acne protocol, selling Face Reality packages and products.


• Use Boulevard point of sale system for client notes and to book clients for return services.


• Use the iPads to take before and after photos


• Follow all safety, sanitation and hygienic procedures before, during and after services; always ensure board compliance.


• Create and maintain a partnership with all FACE FOUNDRIÉ personnel to promote teamwork and a high level of customer service.


• Work with the Lead Esthetician and Store Manager to notify of supply needs to ensure necessary items are always on hand.


• Assist in all in store operational processes, including housekeeping, towel/sheet laundry and treatment room areas to ensure the store is always ready to greet clients and invite them to a beautiful, clean space.


• Ensure store standards are always adhered to.


• Accurately follow all company time keeping procedures.


• Attend mandatory esthetician and product training, including team meetings.


• California Esthetician License (Required)

Marketing Support Participation Requirements

• Support the team in bringing our brand to life - help with in-store promotions, branded social media content during your shift, and local events.


• Maintain a personal esthetician Instagram page to promote yourself; active on an ongoing basis are part of your work requirements


• Prepare materials for national and local promotions and assist in setting up in store displays for events and at pop ups


• Participate in off-site pop-ups to connect with new clients and share the FACE FOUNDRIÉ experience.


• Mandatory participation in Photo and Video content to be use on Social Media platforms.


• During works shifts go into the community to promote and educate people about FACE FOUNDRIÉ

Experience We Are Looking For

• Active, California Esthetician License


• Experience in facials, extractions, dermaplaning, HydraFacial, Procell, chemical peels, eyebrow waxing and tinting, lash lift + tinting preferred


• Proficiency with use of equipment needed to perform technical work.


• Developed communication skills.


• Ability to work independently, and most importantly as a team player.


• Ability to build and maintain strong customer relationships to retain clients


• Preliminary Training Plan...


• In-person, 10-day training


• Paid 20 hours of remote training prior to in-person training


• Remote training can be done in tandem with final two weeks at another company

Why You’ll Love Working Here

• Your will be part of a supportive, beauty team that celebrates wins together. You’ll learn industry-leading skincare knowledge, gain sales confidence, and grow with a national brand.


• You’ll be the friendly, trusted face clients look forward to seeing every visit.


• You take pride in creating experiences - not just transactions - and you know how to balance warmth with efficiency. Whether it’s greeting a client, supporting your teammates, or jumping in to help at an event, you show up ready to make the day flow better for everyone

Pay

hourly pay + commissions + gratuities + membership sales commission

Education

High school or equivalent (Required)

Must be available to work weekends, evenings, and some holidays.