Estee Lauder Beauty Advisor - Full Time

Belk; Mobile (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Mobile, Alabama seeks a Beauty Advisor to enhance customer experiences through makeup and skincare consultations, personalized recommendations, and building lasting relationships. This role thrives in a fast-paced, commission-driven environment where product knowledge and customer service are paramount.

You will participate in promotions and events, assist with omnichannel shopping, and contribute to visual merchandising while collaborating with teammates to maintain brand standards.

Qualifications

• Demonstrate exceptional customer service and drive store objectives.
• Maintain product knowledge across beauty lines and provide personalized recommendations.
• Able to work in a fast-paced, commission-based environment.
• Maintain professional license requirements as per state regulations.

Responsibilities

• Deliver personalized consultations for makeup and skincare.
• Drive sales through clienteling and upsell during in-store visits.
• Participate in promotions, events, and outreach to boost performance.
• Utilize POS and inventory tools to assist customers and manage stock.
• Maintain visual merchandising and hygiene standards per brand directives.
• Collaborate with teammates to create a positive store culture and share knowledge.
• Support store operations and omni-channel processes as needed.

Skills

Customer service

Sales goals

Product knowledge

Tech literacy

Communication

Team collaboration

Education

Cosmetology license

Tools

POS software

Inventory systems

Job description

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role has a genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. This is an hourly position

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

• Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.

• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.

• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.

• Leverage training tools, use brand resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends. Encourage repeat client interactions as a knowledgeable and trusted resource.

• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.

• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.
  

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

• Comfortable with and enjoy assisting customers with makeup application and skincare services.

• Associates must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.