Essential Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Norcross (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime/shift premiums

Job summary

911 Emergency Communications in Peachtree Corners, GA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident details, alert appropriate resources, and maintain clear radio communication with responding crews to ensure rapid, safe operations.

The role requires strong data-entry accuracy, comfortable use of computer systems and maps, and the ability to follow established response plans.

Qualifications

• High school diploma or equivalent required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Computer systems

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Peachtree Corners, GA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident details, alert appropriate resources, and maintain clear radio communication with responding crews to ensure rapid, safe operations.

The role requires strong data-entry accuracy, comfortable use of computer systems and maps, and the ability to follow established response plans.