Escrow Disbursement Coordinator (Remote Opportunity)

First American; North Carolina; Remote; USD 28,000 - 37,000; Full time

Benefits offered by this job

Remote-friendly

Benefits package

Employee stock purchase plan

Job summary

First American Mortgage Solutions is hiring to support escrow operations in a remote role. You will assist with disbursements, balance files, and close-out tasks, working with escrow officers and Title Agents to ensure accurate disbursements and timely service.

The role requires a high school diploma, 1+ years in banking or escrow, strong MS Office and escrow software skills, and excellent communication, math and problem-solving abilities. Remote option with full benefits.

Qualifications

• High School diploma or equivalent required.
• 1+ years Banking and/or Escrow Experience preferred.
• Proficient with MS Office and escrow software; 40 WPM typing.
• Ability to read, write and communicate clearly; interpret documents.
• Basic math, algebra and geometry skills practical for calculations.
• Strong problem-solving and customer service focus.
• Detail oriented with ability to manage multiple tasks.

Responsibilities

• Assist escrow branch operations with disbursement of escrow transactions.
• Set up a disbursement ledger with checks and wires and input data from closings.
• Review and prepare closing files for disbursement after closing.
• Balance files and coordinate with escrow officers and Title Agents.
• Provide timely service and respond to customer needs.

Skills

MS Office

Typing 40 WPM

Communication

Analytical thinking

Customer service

Attention to detail

Time management

Reading comprehension

Settlement knowledge

Basic accounting

Escrow software

Education

High School diploma or equivalent

Tools

Escrow software

Job description

Who We Are

Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Assist escrow branch operations with disbursement of escrow transactions by setting up a disbursement ledger with checks and wires, reviewing supporting documents, and inputting data from closing statements. Review and prepare closing files for disbursement once the file is closed. Confirm that the file balances are accurate and disburse the funds according to direction. Work with escrow officers and Title Agents to balance files that have closed and disburse the file.

What You'll Bring:

• High School diploma or equivalent
• 1+ years Banking and/or Escrow Experience highly preferred
• Intermediate level working knowledge of Microsoft Office applications and escrow related software. Ability to type a minimum of 40 WPM is required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
• Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Basic accounting knowledge including accounts receivable
• Settlement statement (Closing Disclosure and ALTA) knowledge
• Effective analytical and problem-solving skills
• Excellent customer service and communication skills
• Detail oriented

Please note: Position hours could range anywhere from an 8:00am start to a 7:30pm finish.

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.