Escrow Assistant

Stewart Title Guaranty Company; Indianapolis, Northern (IN, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Employee discounts

Job summary

Stewart Title Guaranty Company in Indianapolis, IN seeks an Escrow Support Specialist to assist escrow officers in a branch office, handle administrative duties, and deliver high-quality customer service throughout the closing process.

Candidates typically have a high school diploma (bachelor’s preferred) and 2+ years of related experience; strong communication and teamwork are essential. The role offers comprehensive benefits and growth opportunities.

Qualifications

• Minimum 2+ years of related escrow or real estate support experience.
• Excellent communication and customer service skills.
• High school diploma required; bachelor's degree preferred.
• Ability to follow procedures and work under supervision.

Responsibilities

• Provides escrow officer support in a branch office setting with administrative duties.
• Delivers customer service and supports escrow closings end-to-end.
• Follows standard procedures and guidelines and works in a team context.
• Performs duties with general supervision and manages own workload.
• Handles routine problems by selecting from established options.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Bachelor’s degree

Job description

Job Summary

Provides escrow services for residential, resale, new construction, refinance, relocation and timeshare transactions. Responsible for facilitating real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers throughout the closing process.

Job Responsibilities

Provides support to escrow officer(s) in a branch office setting by performing administrative duties and providing customer support related to escrow closings Follows standard procedures and guidelines Understands how assigned duties relate to others within the team and how the team integrates with related teams Impacts own team through the quality of the support provided Recognizes and solves typical problems; selects solutions from established options Communicates moderately complex information in routine situations, typically within own team Works under general supervision with limited ability to modify approach Individual contributor having no supervisory responsibilities; manages own workload Performs all other duties as assigned by management

Education

High school diploma required; Bachelor’s preferred

Experience

Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts. Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 BestCompany to Work For byU.S. News & WorldReport, and a2025 Top Workplace byUSAToday. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies.

To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com.

Get title industry information and insights at stewart.com/insights.

Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description