Error Resolution | 2nd Shift

SanMar-Internal; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

8 paid holidays

Family day off

Medical, dental, and vision benefits

401k with match

Life insurance

Disability coverage

Maternity/paternity leave

Pet insurance

Job summary

SanMar is seeking an Error Resolution associate to research and resolve discrepancies in shipments, inventory, and orders. The role focuses on quickly locating missing product to complete and ship customer orders accurately and on time.

You will troubleshoot discrepancies, maintain records, and review orders before shipment, with the possibility of operating powered lift equipment as needed.

Qualifications

• High School Diploma or equivalent.
• 1-3 years of warehouse experience preferred.
• Able to read, write and identify colors, sizes, quantities, labels, and SKUs.
• Positive, collaborative attitude with customers and coworkers.
• May need Lift Operator Certification per OSHA recommendations.
• Willingness to follow directions and adjust priorities as needed.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Identify and troubleshoot discrepancies with shipments, inventory and orders; adjust quantities.
• Maintain accurate department records.
• Process ship-short orders accurately.
• Correct and record mill errors.
• Review selected customer orders before shipping.
• May operate powered lift equipment.

Skills

Warehouse experience

Reading/writing

Color/size/SKU reading

Problem-solving

Verbal/written communication

Attention to detail

Teamwork

Adaptability

Education

High School Diploma or equivalent

Lift Operator Certification (OSHA)

Tools

Lift equipment operation

Job description

At SanMar, the work you do makes a difference.

Shift: 12:30PM-9:00PM

Pay: $18.00 + $1.00 Shift Differential = $19.00

What’s the Short Version?

The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion.

What Will You Be Doing?

• Identify and troubleshoot discrepancies with shipments, inventory and orders and adjust inventory quantities.
• Maintain accurate department records.
• Understand and accurately processes ship short orders.
• Properly identify, correct, and record mill errors.
• Review selected customer orders prior to shipping.
• May be required to operate powered lift equipment.

What Are We Looking For?

• High School Diploma or equivalent
• 1-3 years of warehouse experience is preferred
• Ability to read, write and have sufficient ability to identify colors, sizes, quantity, label and SKU information
• Ability to work with and keep a positive, supportive attitude towards the Company, job, customers and co-workers
• May be required to complete and maintain SanMar’s Lift Operator Certification in compliance with OSHA recommendation
• Demonstrates ability to follow directions and change priorities or job duties as business needs require
• Excellent problem-solving skills
• Demonstrated verbal and written communication skills
• Strong attention to detail
• Ability to work in high demand, high volume environment and meet deadlines
• Must have exemplary performance in regard to attendance, accuracy and productivity
• Excellent organization skills; demonstrating the ability to multi-task and prioritize daily responsibilities
• Comprehends verbal and written instructions
• Able to work both independently and within a team
• Essential days or overtime may be required

What’s Our Offer?

Paid Time Off: You’ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance

What Should You Expect?

DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Why Work at SanMar?

Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.

Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.

SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.

Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.

SanMar is an Equal Opportunity Employer

Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.

SanMar participates in E-Verify.