ERP/WMS Application Specialist/Manager

W3Global; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

W3Global is seeking an experienced ERP/WMS Application Specialist for on-site support in Atlanta. The role covers day-to-day system administration, troubleshooting, and functional support across warehouse, inventory, purchasing, and order fulfillment operations.

The ideal candidate brings hands-on warehouse experience, ERP/WMS knowledge, and strong Excel reporting skills. Programming is not required, and on-site collaboration with warehouse personnel is essential.

Qualifications

• Minimum 3 years of experience in warehouse operations or ERP/WMS support.
• Hands-on experience with ERP, WMS, or inventory management systems.
• Strong understanding of warehouse and distribution workflows.
• Proficiency in Microsoft Excel and reporting.
• Bilingual in Chinese.
• Ability to work on-site and support warehouse personnel.

Responsibilities

• Manage ERP/WMS applications, user access, permissions, and configurations.
• Provide daily system support to warehouse and office teams.
• Troubleshoot inventory discrepancies, barcode scanning, and transaction issues.
• Support receiving, picking, packing, shipping, and inventory control processes.
• Identify workflow improvements and optimize system functionality.
• Train employees and maintain system documentation and SOPs.
• Coordinate system issues, testing, and enhancements with external software vendors.

Skills

Bilingual in Chinese

Warehouse operations experience

ERP/WMS systems

Excel proficiency

Troubleshooting

Communication skills

On-site work

Job description

ERP/WMS Application Specialist

Job Type: Full-Time

Work Arrangement: On-site

Compensation: Depending on Experience

Position Overview

We are seeking an experienced ERP/WMS Application Specialist to manage day-to-day system administration, troubleshooting, and functional support across warehouse, inventory, purchasing, and order fulfillment operations. The ideal candidate will have hands-on warehouse experience and strong ERP/WMS knowledge. Programming experience is not required.

Key Responsibilities

• Manage ERP/WMS applications, user access, permissions, and configurations.
• Provide daily system support to warehouse and office teams.
• Troubleshoot inventory discrepancies, barcode scanning, and transaction issues.
• Support receiving, picking, packing, shipping, and inventory control processes.
• Identify workflow improvements and optimize system functionality.
• Train employees and maintain system documentation and SOPs.
• Coordinate system issues, testing, and enhancements with external software vendors.

Required Qualifications

• Bilingual in Chinese.
• Minimum 3 years of experience in warehouse operations, ERP/WMS support, or inventory management.
• Hands-on experience with ERP, WMS, or inventory management systems.
• Strong understanding of warehouse and distribution workflows.
• Proficiency in Microsoft Excel and reporting.
• Strong troubleshooting, analytical, and communication skills.
• Ability to work on-site and support warehouse personnel.

Preferred Qualifications

• Experience with Odoo ERP or similar platforms.
• Background in food distribution, seafood, grocery, or cold-chain logistics.
• Familiarity with barcode scanners, handheld devices, lot tracking, and inventory traceability.
• Experience with system implementation, user training, and process improvement.

Role Focus: Functional system administration, user support, troubleshooting, and vendor coordination. Software development and programming are not required.