ERP Support Specialist – Dynamics 365, SaaS & Security

CWT Farms; Huntsville (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

CWT Farms seeks a Software Support Specialist to provide comprehensive support for their in-house and cloud applications. This role requires a minimum of 5 years of experience in ERP systems, particularly Microsoft Dynamics Business Central, and strong SQL skills.

The position is based on-site at our Huntsville, Alabama headquarters. The successful candidate will collaborate with IT teams and ensure user satisfaction through effective support and documentation.

Qualifications

• Minimum 5 years of experience supporting ERP systems, preferably Microsoft Dynamics Business Central.
• Experience with SQL/database management and system design is a plus.
• Knowledge in poultry industry is a plus.

Responsibilities

• Provide Tier-1 and Tier-2 support to existing applications.
• Document and track user issues for timely resolution.
• Conduct regular security audits to maintain data protection.
• Collaborate with IT and business teams for enhancements.

Skills

Tier-1 and Tier-2 support

SQL/database management

Attention to detail

Organizational skills

Agile software development

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft Dynamics Business Central

MTech

Job description

CWT Farms seeks a Software Support Specialist to provide comprehensive support for their in-house and cloud applications. This role requires a minimum of 5 years of experience in ERP systems, particularly Microsoft Dynamics Business Central, and strong SQL skills.

The position is based on-site at our Huntsville, Alabama headquarters. The successful candidate will collaborate with IT teams and ensure user satisfaction through effective support and documentation.