ER Unit Coordinator: PT 7p-7a

Firelands Health; Sandusky (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

Comprehensive major medical insurance

401(k)

Paid time off

Job summary

Firelands Health is looking for an ER Unit Coordinator in Sandusky, Ohio. The role involves providing clinical and clerical support to the ER team and the patients, ensuring efficient communication and coordination of patient care.

Candidates must have a high school diploma, preferably Medical Assistant or STNA experience, and strong computer skills. The position offers a supportive work environment and opportunities for career advancement, including tuition reimbursement and health benefits.

Qualifications

• CPR/BLS Health Care Provider certification required within 30 days of employment.
• Preferably completed a Medical Terminology course.
• Previous hospital and clerical experience is preferred.

Responsibilities

• Provide clinical and clerical support to patients under the supervision of the Charge Nurse.
• Coordinate all doctor-to-doctor communications.
• Manage the transfer and admission process for ER patients.

Skills

Excellent computer skills

Communication skills

Prioritization and triage skills

Education

High school diploma or equivalent

Medical Assistant or STNA experience

Job description

Position Highlights

• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
• Work/life: You will find support to help you manage your personal life while building a career.
• Employee‑centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
• Career Advancement: If you are interested in becoming a RN, the Firelands Regional Medical Center School of Nursing is conveniently located within our health system and is in partnership with Bowling Green State University (BGSU) Firelands College.

What You Will Do

• The ER Unit Coordinator is an unlicensed worker who, at the discretion of the Director, may be cross‑trained as a Patient Care Technician. (Please refer to the Patient Care Tech job description when performing those duties.)
• Provides clinical and clerical support to the patient and our units under the direct supervision of the Charge Nurse.
• They assist in the maintenance of a responsive communication system through positive interactions with our patients, guests, ancillary departments, Physicians and their peers.
• Responsible for the accurate transcription of Physician Orders and assisting the units in the planning, organization and implementation of measures to maintain a quality therapeutic environment for our units and ultimately, our patients.
• Muse – ordering EKG, attaching EKG to order
  • Assigns proper physician
  • Sends EKG to Meditech to view in patient chart
• Placing protocol orders
  • For all stroke, STEMI, Code Blue, and Trauma Alert
  • Logging and documenting times and physicians contacted
• Transfers – Responsible for coordination and documentation of all ER transfer
  • Completes proper paperwork
  • Sets up transportation based on level of care needed
  • Obtains copy of patient medical record/radiology disk
• STEMI
  • Fax EKG to on-call interventionalist
  • Calls cath lab team
  • Notifies supervisor
• Admissions
  • Calls supervisor with proper information to obtain appropriate floor/bed for the patient
  • Evaluates need for bariatric bed
  • Note if patient is on any drips
  • Note if isolation is necessary
• Coordinates all doctor-to-doctor calls
  • Updates physician call schedule in ER daily
  • Contacts on-call physician with their preferred method of communication
• Phone Calls – Acts as the voice of the ER
  • Prioritizes/triages phone calls
  • Intercepts and addresses phone calls
• Communication
  • Anticipates and communicates the status/needs of the ER to the Nursing Supervisor
  • Performs accurate communication with Charge Nurse
  • Acts as the central communication for all ER staff and patients
• The ER Unit Coordinator is able to anticipate and prioritize the actions needed to quickly and accurately expedite the patient experience in the ER.
• Utilizes nursing practice standards and evidence-based practices. Collects patient information/data and assists the RN in planning, implementation and evaluation of the patient’s care as delegated.

What You Will Need

• Must be a high school graduate or equivalent. Prefer Medical Assistant, or STNA with experience. Previous hospital and clerical experience with excellent computer skills is preferred with at least 1 year experience in pertinent clinical area.
• CPR/BLS Health Care Provider is required within 30 days of employment if not previously obtained.
• Medical Terminology course is preferred.