ER Technician Supervisor (Daytime) - VRCC Veterinary Specialty & Emergency Hospital - Central

VRCC Veterinary Specialty & Emergency Hospital; Englewood (CO); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development resources

Job summary

VRCC Veterinary Specialty & Emergency Hospital in Englewood, Colorado, is seeking an ER Technician Supervisor (Daytime) to join its team. You will oversee medical technical staff, ensuring high patient care standards and departmental efficiency. The ideal candidate has veterinary ER experience, a Registered Veterinary Technician License, and strong supervisory skills.

We offer competitive pay ranging from $30 to $34 USD, along with comprehensive benefits like medical insurance and paid parental leave, fostering a supportive culture for both pets and team members.

Qualifications

• High School Diploma or equivalent.
• Has Veterinary ER experience.
• Registered Veterinary Technician License.
• Veterinary Technician credentialing or equivalent experience.
• High level of competence in the complete range of veterinary technician skills.
• Working in a team environment.
• Customer Service.
• Verbal and written communication skills.
• Supervisory skills, including performance management, feedback, and communications.

Responsibilities

• Maintain effective medical record keeping and billing.
• Assist with entering in-patient charges in billing system.
• Ensure invoices are sent monthly as requested.
• Process payments and monthly statements.
• Resolve escalated financial problems with clients.

Skills

Veterinary ER experience

Customer Service

Supervisory skills

Verbal and written communication skills

Professionalism

Education

High School Diploma or equivalent

Registered Veterinary Technician License

Veterinary Technician credentialing or equivalent

Job description

ER Technician Supervisor (Daytime) - VRCC Veterinary Specialty & Emergency Hospital - Central

PetVet Care Centers' VRCC Veterinary Specialty & Emergency Hospital is currently seeking an ER Technician Supervisor (Daytime) to join their team.

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as an ER Technician Supervisor (Daytime) who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

VRCC Veterinary Specialty and Emergency Hospital in Englewood, Colorado, is unique because it’s one of the few hospitals that brings together a full team of specialists, emergency clinicians, and compassionate support staff all under one roof—creating a collaborative environment that truly puts patient care first. It’s a great place to work because every team member is valued, supported, and encouraged to grow, making a real impact on the lives of pets and their families, every day.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and “NSF” checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• High School Diploma or the equivalent.
• Has Veterinary ER experience
• Registered Veterinary Technician License
• Veterinary Technician credentialing or equivalent experience.
• High level of competence in the complete range of veterinary technician skills.
• Working in a team environment.
• Customer Service.
• Verbal and written communication skills.
• Supervisory skills, including performance management, feedback, and communications.
• Professionalism and ability to properly handle confidential information.

Preferred Skills (Nice to Have)

• Time management.
• Interpersonal skills.
• Multi-tasking and setting priorities.
• Empathy.

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$30 — $34 USD

At PetVet Care Centers, we’re committed to aCulture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Why Consider Our Englewood Hospital?

At VRCC, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

We invite you to explore your veterinary career options with VRCC, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.