ER Tech I

Blanchard-Valley-Health-System; Findlay (OH); On-site; USD 22,000 - 39,000; Full time

Job summary

Blanchard-Valley-Health-System in Findlay, OH seeks an ER Tech I to support physicians and nurses in the Emergency Department, assist with patient care, transport, and maintain supplies. Under supervision, you help register patients and keep a clean, organized environment.

You will perform phlebotomy and specimen collection as trained, follow safety policies, answer calls, and uphold service excellence while protecting patient safety and confidentiality.

Qualifications

• High school graduate or equivalent is required.
• Current BLS CPR certification or obtain within 6 months of hire.
• Experience in healthcare settings or STNA certification is preferred.
• Positive service oriented communication and strong teamwork are essential.
• Proficient typing and computer skills; capable of using hospital systems.

Responsibilities

• Demonstrates care appropriate to the patient age and reports changes in condition.
• Assist with patient care and room preparation as directed by nursing staff.
• Orders and restocks patient care supplies to meet daily needs.
• Exhibits service excellence to promote patient satisfaction.
• Complies with policies to ensure quality performance and compliance.
• Train and maintain competency in phlebotomy, nasal and throat cultures.
• Train and maintain competency in BWC drug screens.
• Witness patient signature and notify if unsigned when needed.
• Enter ED supply and physician procedure charges into the computer.
• Answer telephones, route calls, and communicate messages appropriately.
• Maintain all departmental and unit competencies.

Skills

Service oriented communication

Collaboration

Organizational skills

Technology proficiency

Education

High school diploma or equivalent

Job description

PURPOSE OF THIS POSITION

The purpose of the ER Tech I is to provide the necessary support staff that is needed to assist physicians and other healthcare providers in the Emergency Department. Under the supervision of the Director of Emergency Services, Clinical Manager or designated RN, assists the licensed staff as directed, responsible for the safe transportation of patients and maintains adequate supplies necessary for patient care. Implements the process of registration, complete all clerical duties, while providing a service friendly and organized clean physical environment of the Emergency Department.

JOB DUTIES/RESPONSIBILITIES

• Duty 1: Demonstrates knowledge and skill necessary to provide care appropriate to the age of the patient served on assigned unit/department to facilitate the identification and reporting of changes in patient condition or behavior.
• Duty 2: Assist with patient care and room preparation as directed by nursing staff or designee to address patient needs and safety.
• Duty 3: Orders and restocks patient care supplies as needed to provide stock to meet daily patient care needs.
• Duty 4: Displays Service Excellence as evidenced by practicing the mission, vision, and values of the organization to promote patient satisfaction.
• Duty 5: Complies with organizational policies, procedures, and practices to ensure quality job performance and hospital compliance.
• Duty 6: Train, perform, and maintain competency in phlebotomy, nasal and throat cultures.
• Duty 7: Train, perform, and maintain competency in BWC drug screens.
• Duty 8: Witness patient signature. Notify ER UTL if patient, parent, or legal guardian, or POA, is unable or not available to sign.
• Duty 9: Enter emergency department supply and ED physician procedure charges into computer.
• Duty 10: Answers the telephone, transfers calls to appropriate departments, takes messages and communicates messages to the appropriate person using telephone etiquette.
• Duty 11: Maintains all departmental and unit specific competencies.

REQUIRED QUALIFICATIONS

• High school graduate or equivalent
• Current BLS CPR certification or obtain within 6 months of hire
• Experience in at least one of the following:
  • Healthcare setting, direct patient care
  • Healthcare setting, non-direct patient care
  • Certified STNA
  • Student enrolled in a healthcare major
• Positive service oriented communication skills
• Strong collaboration and organizational skills
• Expert using technology, strong typing and computer skills
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.
• The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.
• Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.

PREFERED QUALIFICATIONS

• Medical terminology/medical training experience

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk up to two hours a day, sit for four hours a day, and stand for two hours a day. The individual must be able to lift 50 pounds and reach work above the shoulders. The associate must have good eye/hand coordination and fine finger dexterity. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range.

This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.). This position operates in a fast-paced environment and is classified as "high risk" where exposure to unpredictable, volatile situations and patient aggression may occur.