ER/CDU Full-Time Manager

Kingman Healthcare; Kingman (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Kingman Healthcare in Kingman, AZ, seeks a Med/Surg Clinical Manager to lead the Nursing department, oversee admissions and discharges, and ensure high-quality patient care. The role requires clinical leadership and a proactive approach to staffing and operations.

Responsibilities include coordinating unit resources within budget, scheduling staff by acuity, fostering a positive environment, and guiding staff through audits and patient safety initiatives while maintaining regulatory compliance.

Qualifications

• BSN or Bachelor's degree in related field
• Current BLS and ACLS certifications (American Heart Association)
• AZ RN licensure
• Five years’ RN experience in a relevant nursing specialty

Responsibilities

• Provide leadership and support to nursing staff by promoting a positive, professional working environment.
• Serve as a clinical resource for staff and role model for excellence in patient care; assist with admissions, discharges, and clinical tasks; may fill in as staff RN.
• Coordinate the allocation of unit resources and nursing staff to operate within budget.
• Assist with developing staff schedules based on patient acuity, census, and budget; ensure staffing and acuity requirements are met.
• Promote patient safety and satisfaction goals by monitoring evidence-based practices and NDNQI metrics.
• Delegate patient care tasks to unit and ancillary staff; assign additional duties as appropriate.
• Assist with interviewing and hiring staff for the patient care unit; foster recruitment and retention.
• Ensure staff competency and annual training; participate in staff orientation.
• Provide input on employee evaluations and apply corrective actions when needed.
• Coordinate admissions and bed assignments; address workflow issues to move patients promptly.
• Conduct daily rounds with patients and families to review plan of care and address concerns.
• Maintain regulatory compliance and support quality management activities; conduct nursing documentation audits.

Education

BSN or Bachelor's degree in related field

MSN (Preferred)

Job description

Position Title: Med/Surg Clinical Manager Position Code: Mgr

Department: Nursing

Safety Sensitive: Yes

Reports to: Director of Med/Surg

Exempt Status: Yes

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Provide leadership and support to nursing staff by promoting a positive, professional working environment.
• Serve as a clinical resource for staff and role model for excellence in patient care, assisting with admissions, discharges, and clinical tasks, fills in as a staff RN if needed.
• Coordinate the allocation of unit resources and nursing staff to operate within budget.
• Assists with the development of staff schedule in accordance with patient acuity, census, and budget, assuring daily staffing and acuity requirements are met.
• Consistently works to meet Value Based Purchasing measure goals to include Outcome Measures, Patient Experience, and Safety Measures.
• Delegates patient care activities to unit and ancillary staff. Assigns additional duties as appropriate.
• Assists with interviewing and hiring staff for the patient care unit; cultivating an atmosphere that promotes recruitment, retention and employee reward and recognition.
• Assists with ensuring staff are current with competencies and annual training.
• Participates in orientation of new staff.
• Serves as an effective coach in recognizing and supporting individual team member strengths and talents. Assists with the creation of an environment in which team members hold each other accountable in provision of excellent patient care.
• Assists director by providing input regarding employee evaluations. Applies corrective action as needed.
• Works with the Staffing / Supervisor Office to coordinate admissions to the floor. Assigns beds to patients who are being admitted or transferred to the Unit.
• Addresses workflow issues as appropriate to ensure patients are placed promptly.
• Continually works to ensure that patients move smoothly through the hospital.
• Conducts daily rounds with patients and families on the unit to identify and address patient care issues. Has knowledge of patients on the nursing unit and their clinical conditions. Communicates effectively with patients and family members regarding plan of care. Investigates and follows up on concerns according to hospital policy.
• Consistently works to meet patient satisfaction (HCAHPS) goals by promoting, monitoring, and evaluating staff’s utilization of evidence-based behaviors.
• Monitors and follows up on Occurrence Reports ensuring investigation of Patient Safety Events are reviewed, investigated, and completed according to policy.
• Participates in quality management activities and conducts regular audits of nursing documentation.
• Demonstrates pro-activity in dealing with unit problems, keeping Director informed about issues and problems impacting the work area.
• Manages self effectively in emotionally charged situations
• Follows through on commitments and agreements
• Develops collaborative relationships within the organization.
• Is consistently visible and accessible to staff.
• Assists with ensuring department compliance with regulatory agencies and KHI policies
• Assumes and assists with a 24-hour shared responsibility, authority and accountability for staffing, management, patient care, and service operation, serving as a role model for excellence in patient care.

Qualifications

Education: BSN or Bachelors degree in related field

Certification: BLS and ACLS through the American Heart Association, PALS

Licensure: AZ RN

Experience: Five years’ (5) experience as a Registered Nurse in respective nursing specialty

Preferences

Education: MSN

Experience: Prior leadership experience

Special Position Requirements

Exposure Category I: Expected duties have routine potential for exposure to blood, body fluids or tissues

Work Requirements

• Able to assist with the movement of an adult patient weighing up to 300 lbs.
• Able to care for patients with infectious diseases.
• Ability to sit for 3-5 hours per day.
• Able to stand for 3-5 hours per day.
• Ability to walk for 3-5 hours day.

ACKNOWLEDGEMENT

This job description applies to all KHI facilities and is representative of the essential job duties this position will perform.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Print Employee Name Employee Signature Date

Date Staff Position Description Created / Revised:2/1/2024; 4/8/2024