Equipment Technician

Socket.dev; Santa Clara (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

24 Hour Fitness is seeking an Equipment Technician to ensure safe, functional workout equipment and high uptime across multiple clubs. You will diagnose issues, perform on-site repairs, and complete PM tasks per manufacturer and company schedules.

You will maintain parts inventory, document repairs, and coordinate with DRMM and OEMs. The role involves travel between clubs, training staff, and responding to emergencies as needed.

Qualifications

• 2+ years in equipment repair or related mechanical work (fitness equipment preferred).
• Strong mechanical and diagnostic skills.
• Ability to read schematics and equipment manuals.
• Basic computer literacy (e.g., email, maintenance systems).
• Excellent organization and communication.
• High attention to safety, detail, and follow-through.
• Self-motivated with the ability to work independently.
• Must lift up to 75 lbs.

Responsibilities

• Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs.
• Performs on-site corrective repairs on cardio, strength, and functional equipment.
• Completes and documents all PM tasks per manufacturer and company schedules.
• Maintains parts inventory and coordinates reorders with DRMM.
• Ensures all repairs are logged in ServiceChannel (or other maintenance systems).
• Partners with OEMs and vendors when technical support or specialized parts are needed.
• Attends area training and vendor workshops to stay current on equipment.
• Provides repair status updates to the DRMM and GMs.
• Trains club staff on basic care and early failure reporting.
• Supports emergency repair needs outside regular hours if required.

Skills

Mechanical skills

Diagnostics

Reading schematics

Basic computer literacy

Maintenance systems

Organization & communication

Safety awareness

Independent work

Equipment repair experience

Education

High School diploma or GED

Associate degree or vocational training

OEM certifications (Life Fitness, Matrix, Precor)

Tools

ServiceChannel

Job description

The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.

ESSENTIAL DUTIES & RESPONSIBILTIES

• Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs
• Performs on-site corrective repairs on cardio, strength, and functional equipment
• Completes and documents all PM tasks per manufacturer and company schedules
• Maintains parts inventory and coordinates reorders with DRMM
• Ensures all repairs are logged in ServiceChannel (or other maintenance systems)
• Partners with OEMs and vendors when technical support or specialized parts are needed
• Attends area training and vendor workshops to stay current on equipment
• Provides repair status updates to the DRMM and GMs
• Trains club staff on basic care and early failure reporting
• Supports emergency repair needs outside regular hours if required

ORGANIZATIONAL RELATIONSHIPS

The ET works closely with General Managers, Facility Technicians, and the DRMM. The role also interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.

QUALIFICATIONS

Required Knowledge, Skills & Abilities

• Strong mechanical and diagnostic skills
• Ability to read schematics and equipment manuals
• Basic computer literacy (e.g., email, maintenance systems)
• Excellent organization and communication
• High attention to safety, detail, and follow-through
• Self-motivated with the ability to work independently
• 2+ years in equipment repair or related mechanical work (fitness equipment preferred)

Minimum Education

• High School diploma or GED required

Preferred Qualifications

• OEM certifications from Life Fitness, Matrix, Precor, or similar
• Experience with ServiceChannel or similar systems
• Associate degree or vocational training in a mechanical or electrical field

Physical Demands/ Environmental Conditions

• Ability to lift up to 75 lbs.
• Frequent standing, kneeling, bending, and working in tight spaces
• May involve exposure to grease, oil, and cleaning chemicals
• Must wear 24 Hour Fitness approved uniform
• Tools for the job will be provided

Travel Requirement

• This role covers multiple assigned clubs, and light travel between locations is required.

BENEFITS AT 24

In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that.

• paid time off
• medical and dental coverage
• 401k with match for qualifying positions
• a free gym membership
• discounts on products and personal training
• Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.

Disclaimer

DISCLAIMER: This job description outlines the core duties and responsibilities of the Equipment Technician role. It is not intended to be an exhaustive list. 24 Hour Fitness reserves the right to modify responsibilities as needed to meet operational needs.