Equipment Specialist (4pm -12:30am Shift)

Orlando Health; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Orlando Health, Inc. Downtown Orlando (ORMC) seeks an Equipment Specialist to support distribution, maintenance, tracking and retrieval of clinical equipment and supplies across the facility.

The role collaborates with the Transport Team to move equipment, assist patients, and ensure reliable service. Required BLS within 90 days; CPS eligibility; prior hospital transport or customer service experience preferred. This is an on-site position in a fast-paced, mission-driven environment.

Qualifications

• Must read and recognize similarities and differences between words and numbers.
• Able to write simple correspondence and respond to inquiries or complaints from customers.
• Must be capable of accessing Epic Bed Tracking and Service Response systems and using Outlook Email.
• Must complete required mandatory educational training.
• BLS/Healthcare Provider certification within 90 days of hire—renewed every two years.
• Where applicable, eligible for National Child Passenger Safety Certification (CPS) by Safe Kids USA—renewed every two years.
• 6 months Patient Transporter experience or at least 12 months related hospital customer service experience.

Responsibilities

• Assist in distribution, maintenance, tracking, and retrieval of clinical equipment and supplies across the facility.
• Support patient transport and equipment delivery across departments to keep hospital operations running smoothly.

Skills

Customer service

Attention to detail

Communication

Education

Reading comprehension & numerical reasoning

Ability to write simple correspondence

Epic systems experience (Bed Tracking / Service Response) & Outlook

Mandatory educational training completion

BLS Healthcare Provider certification within 90 days

CPS certification eligibility

Experience in patient transport or hospital customer service

Tools

Epic Bed Tracking

Outlook Email

Service Response

Job description

Position Summary

Location: Downtown Orlando - Orlando Regional Medical Service

Shift: 4pm - 12:30am

Title: Equipment Specialist

About the Transport Team

At ORMC, our Transport team plays a vital role in keeping the hospital running smoothly. Whether it’s safely moving patients, delivering equipment, or providing timely support across departments, this team keeps things in motion—literally. Known for their reliability, professionalism, and compassion, our transport staff are often the friendly faces that help patients feel at ease. It’s a fast-paced, purpose-driven team that takes pride in helping others and making a difference every step of the way.

Position Summary

The Equipment and Supply Specialist assists in distribution, maintenance, tracking, and retrieval of clinical equipment and supplies throughout the facility.

Why Orlando Health?

Education: Preferred Education Program, Tuition Reimbursement, Career Online High School, English Language Learning, and Public Service Loan Forgiveness (PSLF)

Health: Medical, Prescription Drug Plan, Free Virtual Visits, Flexible Spending Account, Health Savings Account, Dental Plans, and Vision Plans

Retirement: Up to 5% employer matching contributions 100% vested in OH’s contributions after three years of service with 1,000 hours or more

Well-Being: TELUS Health, Active and Fit(access to fitness centers at a low rate), Real Appeal Weight Loss Program, Discount Program via PerkSpot, Team Member Pantry, Pet Therapy, Respite Rooms, and Grab and Go Meals

Life Insurance: Basic Life and Accidental Death & Dismemberment, Supplemental Life, and Dependent Life

Time Away: PTO, Four weeks paid parental leave, Leave of Absence, Extended Leave Plan, Short-Term Disability, and Long-Term Disability

Family/Pets: Fertility Benefits, Adoption Assistance, Up to 10 days per calendar year (use for: Back-up Child Care, Back-up Elder Care, and Back-up Pet Care), Virtual Tutoring, OH Way Scholarship, and Pet Insurance

Voluntary: Auto Insurance, Accident Insurance, Hospital Indemnity Insurance, and Critical Illness Insurance

Qualifications

Education/Training

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers
• Must be capable of accessing and using all department-related computer systems such as but not limited to the Epic programs that include Bed Tracking and Service Response where applicable, and Outlook Email.
• Must be able to complete required mandatory educational training.

Licensure/Certification

• BLS/HealthCare Provider certification obtained within 90 days of hire– renewed every two (2) years.
• Where applicable, eligible for National Child Passenger Safety Certification (CPS) by Safe Kids USA- Renewed every two (2) years.

Experience

• 6 months Patient Transporter experience or at least 12 months related customer service experience in hospital environment.