Equipment Service Technician

Veritiv Corp; Massachusetts; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

401k

Paid time off

Tuition reimbursement

Job summary

Veritiv Corp is seeking an Equipment Service Technician to install, repair and startup packaging equipment at customer sites. You will follow blueprints, perform electrical, pneumatic and hydraulic troubleshooting, and ensure equipment meets manufacturer specifications.

Required 3+ years in field service, a valid driver’s license, and ability to travel. High school diploma or GED preferred; remote work is not offered for this role.

Qualifications

• Experience reading electrical, pneumatic, hydraulic and mechanical drawings.
• 3+ years in a service/support role with field responsibilities.
• Must have valid driver’s license and clean driving record; some overnight travel required.

Responsibilities

• Install, repair and startup stretch wrappers, shrink wrappers, case sealers and related equipment.
• Support system integration with customers and suppliers to resolve machine issues.
• Perform tests and calibrations using blueprints and electrical schematics.

Skills

Electrical schematics

Lockout/Tagout safety

PLC Ladder logic

Preventive maintenance

Troubleshooting skills

Education

High School Diploma/GED Preferred

Tools

Electric meter

Job description

Job Purpose

Our Equipment Service Technician will be responsible for installing and repairing worn or defective equipment at customer sites by following blueprints, manufacturer’s instructions and utilizing knowledge of mechanical hydraulic and electrical machinery. This position will also operate equipment through trial runs to ensure that quality and rate of production meet specifications.

Job Responsibilities

• Perform repair, maintenance and start up on stretch wrappers, shrink wrappers, case sealing, case erectors, label printer/applicators, strapping equipment and assorted products at customer and Veritiv company sites.
• Support systems integration with customers, manufacturers, suppliers and other service personnel involving machine problems and/or turn-key systems.
• Perform a variety of sophisticated electronic, mechanical, pneumatic, hydraulics and electro-mechanical tests, repair and maintenance on equipment, assemblies, sub-assemblies and parts to ensure the equipment functions according to the manufacturer’s specifications.
• Conduct setup calibration, testing, mechanical assemblies and troubleshooting of circuits, components and instruments using moderately complex blueprints and electrical schematics.
• Provide subject matter expertise, trainings and product demonstrations of Veritiv packaging systems and related equipment if needed.
• Generate quotes and estimates for preventative and planned maintenance of machines.
• Complete field service work orders including billing of travel, labor hours, parts and other related items in a timely and accurate manner.

Additional Responsibilities & Qualifications

• Strong knowledge of electrical schematics, electrical symbols and how power flows through circuitry. Understand and demonstrate proper lockout/tagout and safety procedures.
• Can install, troubleshoot, train and work on most equipment including semi-automatic equipment.
• Ability to read and interpret pneumatic, hydraulics, mechanical and electrical drawings for complex installation and troubleshooting equipment sold by Veritiv.
• Understand AC and DC voltages and can use an electric meter in troubleshooting scenarios
• Troubleshooting skills – diagnosing and troubleshooting micro-logic device, electrical, pneumatic and PLC Ladder logic.
• Programmable Logic Controller (PLC) skills – can write simple logic, interface basic equipment and can make simple program changes. Has successfully attended a formal PLC training.
• Certifications from manufacturer trainings on stretch wrappers, shrink wrappers, case sealers, case erectors, label printers and strapping equipment or related products a plus.
• 3+ years working in a service support organization. Must possess valid driver's license and have clean driving record. Some overnight travel required, including long distance driving and air travel.

Salary

$65,000 - $75,000

Work Experience

• 5-10 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work quickly and efficiently.
• A thorough understanding of distribution management (customer service, sales, purchasing, warehouse, credit, information systems, and logistics) that is preferably from a large, national, or decentralized organization.
• Basic experience of simple office/operational systems.
• Excellent verbal, written, people, and diplomacy skills are required.
• Proficient with Microsoft Office Suite.
• Strong planning and organization skills are required.

Education

• High School Diploma/GED Preferred

Working Conditions and Physical Requirements

• Must lift and handle parts up to 75 pounds.
• Must work in industrial environments, including working on ladders and lifts at high elevation, as well as low elevations such as underneath equipment.
• Must work in a variety of settings, including fast-paced industrial and food production environments.

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits, 401k, paid time off and tuition reimbursement.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we’re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

What We Offer

• Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.