Equipment Service Technician

Veritiv; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Veritiv is seeking an Equipment Service Technician to install, repair and startup packaging equipment at customer sites. You will follow blueprints, instructional manuals and use mechanical, hydraulic and electrical knowledge to ensure machines operate to specifications.

You will perform diagnostics, calibrations and turnkey system support, train customers, generate quotes, and complete field service orders with accurate billing while traveling as needed to service equipment across locations.

Qualifications

• 5-10 years of related job experience.
• Must possess valid driver's license and have clean driving record.
• Able to travel overnight, including long distances.
• Strong knowledge of electrical schematics and safety procedures.
• Experience with stretch/shrink wrappers, case sealers, case erectors, label printers and strapping equipment is a plus.

Responsibilities

• Install, repair and startup packaging equipment at customer and Veritiv sites.
• Support systems integration with customers, manufacturers, suppliers and service personnel.
• Perform tests and maintenance on electrical, pneumatic, hydraulic and electro-mechanical systems.
• Calibrate setups and troubleshoot circuits using blueprints and electrical schematics.
• Provide trainings and product demonstrations of Veritiv packaging systems as needed.
• Generate quotes and estimates for preventative and planned maintenance.
• Complete field service work orders including billing of travel, labor hours, parts and other related items.

Skills

Electrical schematics

Lockout/tagout safety

Troubleshooting

PLC ladder logic

Reading electrical/mechanical drawings

Driver's license

Overnight travel

Education

High School Diploma/GED

Tools

PLC training certifications

Job description

Job Purpose

Our Equipment Service Technician will be responsible for installing and repairing worn or defective equipment at customer sites by following blueprints, manufacturer’s instructions and utilizing knowledge of mechanical hydraulic and electrical machinery. This position will also operate equipment through trial runs to ensure that quality and rate of production meet specifications.

Job Purpose

Our Equipment Service Technician will be responsible for installing and repairing worn or defective equipment at customer sites by following blueprints, manufacturer’s instructions and utilizing knowledge of mechanical hydraulic and electrical machinery. This position will also operate equipment through trial runs to ensure that quality and rate of production meet specifications.

Job Responsibilities

• Perform repair, maintenance and start up on stretch wrappers, shrink wrappers, case sealing, case erectors, label printer/applicators, strapping equipment and assorted products at customer and Veritiv company sites.
• Support systems integration with customers, manufacturers, suppliers and other service personnel involving machine problems and/or turn-key systems.
• Perform a variety of sophisticated electronic, mechanical, pneumatic, hydraulics and electro-mechanical tests, repair and maintenance on equipment, assemblies, sub-assemblies and parts to ensure the equipment functions according to the manufacturer’s specifications.
• Conduct setup calibration, testing, mechanical assemblies and troubleshooting of circuits, components and instruments using moderately complex blueprints and electrical schematics.
• Provide subject matter expertise, trainings and product demonstrations of Veritiv packaging systems and related equipment if needed.
• Generate quotes and estimates for preventative and planned maintenance of machines.
• Complete field service work orders including billing of travel, labor hours, parts and other related items in a timely and accurate manner.

Additional Responsibilities & Qualifications

• Strong knowledge of electrical schematics, electrical symbols and how power flows through circuitry. Understand and demonstrate proper lockout/tagout and safety procedures.
• Can install, troubleshoot, train and work on most equipment including semi-automatic equipment.
• Ability to read and interpret pneumatic, hydraulics, mechanical and electrical drawings for complex installation and troubleshooting equipment sold by Veritiv.
• Understand AC and DC voltages and can use an electric meter in troubleshooting scenarios
• Troubleshooting skills – diagnosing and troubleshooting micro-logic device, electrical, pneumatic and PLC Ladder logic.
• Programmable Logic Controller (PLC) skills – can write simple logic, interface basic equipment and can make simple program changes. Has successfully attended a formal PLC training.
• Certifications from manufacturer trainings on stretch wrappers, shrink wrappers, case sealers, case erectors, label printers and strapping equipment or related products a plus.
• 3+ years working in a service support organization.
• Must possess valid driver's license and have clean driving record.
• Some overnight travel required, including long distance driving and air travel.

Work Experience

• 5-10 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work quickly and efficiently.
• A thorough understanding of distribution management (customer service, sales, purchasing, warehouse, credit, information systems, and logistics) that is preferably from a large, national, or decentralized organization.
• Basic experience of simple office/operational systems.
• Excellent verbal, written, people, and diplomacy skills are required.
• Proficient with Microsoft Office Suite.
• Strong planning and organization skills are required.

Education

• High School Diploma/GED Preferred

Working Conditions And Physical Requirements

• Must lift and handle parts up to 75 pounds.
• Must work in industrial environments, including working on ladders and lifts at high elevation, as well as low elevations such as underneath equipment.
• Must work in a variety of settings, including fast-paced industrial and food production environments.

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv is an Equal Opportunity/Affirmative Action employer.

EEO Policy US | EEO Policy Mexico

This description does not attempt to define the job's essential functions as defined by applicable disabilities law.