Equipment Repair Technician

ASP - America's Swimming Pool Company of Flower Mound; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company truck

Paid vacation

Job summary

ASP – America’s Swimming Pool Company is seeking a solution-oriented Equipment Repair Technician to diagnose and repair pool equipment onsite. You will handle a variety of tasks from pumps and heaters to automated systems while delivering resort-quality service.

The role requires a self-starter attitude, integrity, and a commitment to safety. A valid driver’s license and ability to lift up to 100 lbs are essential, with licensing in certain states a plus.

Qualifications

• Experience delivering customer-focused service in field or retail environments.
• Ability to diagnose issues and provide clear, practical solutions.
• Strong safety mindset and willingness to work outdoors in various conditions.

Responsibilities

• Diagnose and repair swimming pool equipment and systems.
• Manage daily repair tasks and inventory on the truck.
• Communicate solutions and set customer expectations clearly.

Skills

Customer service

Problem diagnosis

Self-motivation

Safety awareness

Education

High school diploma

Tools

Pool Ops

Job description

ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.

Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.

Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.

We continue to grow and are seeking a solution-oriented and customer-focused Equipment Repair Technician to join our team. This position is responsible for diagnosing issues with the swimming pool equipment and providing solutions to each and every customer they are assigned. This includes following our proven process for diagnosing issues, successfully communicating alternative solutions to the customer, completing the solution in an efficient manner and following all established protocols and sharing lessons learned with the rest of our team.

The ideal person for this position will love to work outdoors. They will be a self- starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".

Responsibilities

Success in this position will be determined by the following measurable results:

• Manage a daily schedule of equipment repair tasks;
• Repair of pool pumps, heaters, filters, timers, pool cleaners, blowers, lights, automated pool systems, chlorinators, backwash valves, PVC plumbing, copper plumbing, and galvanized plumbing
• Knowledge of 110 volt and 220 volt electrical equipment
• The ability to manage an inventory of equipment on the truck and properly utilize and replenish the inventory when needed.
• The ability to utilize a smart phone for our Pool Ops mobile platform.
• The ability to spot opportunities outside of the repair call, such as upgrading other equipment or adding to the customer experience with other products.
• Renovation experience – Re-plaster or equivalent (e.g., PebbleTech®), tile replacement/repair, deck texture/seal, pavers install/repair (preferred, not required)

We Are Specifically Looking For An Individual Who Demonstrates These Behaviors Consistent With The ASP Way Of Doing Business (our Culture And Values)

• Acting with Integrity;
• Superior Knowledge;
• Passion for the Company;
• Customer Focus;
• Accountability and Discipline;
• Respecting Others;
• Excellence in ALL we do; and
• Safety First at all Times.

Requirements

Requirements for this position are that you have:

• a valid driver’s license with a clean driving record;
• the ability to lift up to 100 lbs; and
• licensed in one of the following (if applicable to your state): Florida (CPC); Texas (Appliance License); California (D35)]

No other specific experience is required as we will teach you the ASP methods designed to give our customers superior value and to maximize your earning potential; however, a high school degree is preferred.

Bonus Potential

This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year.

Benefits

• A company truck will be provided which you keep fully stocked with tools and inventory.
• You will receive paid vacation time following a qualifying period.

We look forward to learning more about you as you go through our hiring process.

ASP is the nation’s largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week— always with reliable, friendly service and a flat, affordable rate.

A Leader in the Swimming Pool Service Industry

ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company’s vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP’s proprietary software platform, Pool Ops®, automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool.

Follow @lifeatASP to see what life is like working with an ASP team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.