Equipment Rental & Service Associate – ESOP & Ski Pass

Workstream; Truckee (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (Vacation Pay)

Paid Sick Leave (Sick Pay)

Medical, Dental, and Vision Health Ins

Employee Assistance Programs (EAP)

ESOP - Employee Stock Ownership Plan

401k with Employer Match

Employee Store Discount (20% off at Mt

Employee Referral Program

Fitness Reimbursements

Access to Ski California Gold Ski Pass

Annual Reviews and Increases

Christmas Bonus

Job summary

Truckee Rents is seeking an Equipment Rental Customer Service Associate to help homeowners and contractors with rentals, sales, parts and service. You’ll prep equipment for pickup, check in returns, and provide clear safety instructions for operating equipment.

In addition to front desk duties, you’ll handle POS transactions, reservations, warranty claims, and basic maintenance like cleaning and refueling, plus assemble new equipment for customers.

Qualifications

• Must be able to work in the United States.
• Must be at least 18 years old.
• Must be able to communicate effectively in English.
• Ability to use a ladder.
• Ability to lift 56+ lbs.

Responsibilities

• Greet customers and provide rental instructions.
• Operate point-of-sale system for transactions.
• Manage the front desk for incoming calls.
• Manage reservations and warranty claims.
• Prep rental equipment for pickup, inspect and service returned equipment, and assemble new equipment for customers.
• Maintain store cleanliness, organize stock, and ensure clear walkways.
• Inspect and process returned rental equipment, including cleaning and refueling.

Skills

Professionalism

Active listening

Clear communication

Problem-solving

Adaptability

Multi-tasking

POS system

Tools

POS system

Job description

Truckee Rents is seeking an Equipment Rental Customer Service Associate to help homeowners and contractors with rentals, sales, parts and service. You’ll prep equipment for pickup, check in returns, and provide clear safety instructions for operating equipment.

In addition to front desk duties, you’ll handle POS transactions, reservations, warranty claims, and basic maintenance like cleaning and refueling, plus assemble new equipment for customers.