Equine Claims Specialist

HDI Global SE; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Sick Leave

Health Reimbursement Arrangement

Telemedicine

Wellness Program

Employee Assistance Program

Dental Insurance

Vision Insurance

Pet Insurance

Job summary

HDI Global SE is seeking an Equine Claims Specialist to manage complex claims involving equine mortality, theft, and more. This role demands technical claim expertise and the ability to resolve sensitive matters professionally.

The ideal candidate will have over 3 years of claims handling experience, strong knowledge of equine insurance, and excellent communication skills. A competitive salary of $60,000–$70,000 plus benefits is offered.

Qualifications

• 3+ years of claims handling experience, preferably within specialty lines.
• Strong knowledge of equine/bloodstock insurance (mortality, infertility, transit, theft).
• Proficiency in Microsoft Office and electronic claim systems.

Responsibilities

• Conduct thorough claim evaluations by gathering and analyzing information.
• Draft coverage letters and manage litigation as needed.
• Ensure compliance with regulatory requirements and jurisdictional laws.

Skills

Equine/bloodstock insurance knowledge

Claims handling experience

Communication skills

Organizational skills

Customer service skills

Microsoft Office proficiency

Interpretation of veterinary documentation

Job description

Equine Claims Specialist

The Equine Claims Specialist is responsible for handling complex, high-value claims involving equine mortality, infertility, theft, transit, and related coverages. This role requires technical claims expertise, familiarity with veterinary and equine industry practices, and the ability to resolve sensitive, high-profile matters with professionalism.

Key Responsibilities

• Conduct thorough claim evaluations by gathering and analyzing relevant information, enabling timely and accurate resolution.
• Make informed decisions within established authority levels while proactively identifying potential issues.
• Ensure accurate system data and documentation through consistent collection, analysis, and summarization of claim information.
• Draft coverage letters and manage litigation, mediations, and arbitrations as needed.
• Collaborate with customers and agents to address inquiries, resolve issues, and maintain strong relationships while delivering a high level of customer service.
• Ensure compliance with company procedures, regulatory requirements, and jurisdictional laws.
• Serve as a primary contact for policyholders, brokers, reinsurers, and underwriters, providing clear communication and guidance.
• Collaborate with underwriting to share claims insights and emerging trends.

Qualifications and Experience

• Strong knowledge of equine/bloodstock insurance (mortality, infertility, transit, theft).
• 3+ years of claims handling experience, preferably within specialty lines.
• Ability to interpret complex veterinary and medical documentation.
• Excellent communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and electronic claim systems.
• Willingness to travel domestically and internationally as needed.

Compensation and Benefits

Base salary range for this position is $60,000–$70,000 plus eligibility for a performance-based annual bonus. Actual compensation will be based on experience, education, and geographic location.

We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident & Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits.

Additional Information

• HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
• Applicants must be legally authorized to work in the United States.
• Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited.