Epic Willow Application Analyst / Builder – Ambulatory Pharmacy

A-Line Staffing Solutions LLC; Philadelphia (Philadelphia County); Remote; USD 86,000 - 128,000; Full time

Job summary

A-Line Staffing Solutions in the United States seeks an experienced Epic Willow Application Analyst/Builder to support Ambulatory Pharmacy Services. This fully remote, direct-hire role requires hands-on Willow build and configuration, and active Willow Ambulatory and Willow Inventory certifications.

You will lead application support, optimize workflows, translate business needs into Epic solutions, mentor teammates, and collaborate with clinical and operational teams.

Qualifications

• Hands-on experience building, configuring, and supporting Epic Willow applications.
• Epic Willow Ambulatory certification is required.
• Epic Willow Inventory certification is required.
• 3–5 years of application support experience.
• Experience leading a team or serving as a technical lead.
• Ability to translate workflows into practical Epic solutions.
• Strong cross‑functional communication with technical, clinical and operations teams.

Responsibilities

• Build, configure, maintain, and support Epic Willow applications for pharmacy operations.
• Evaluate workflows to identify optimization opportunities and improve end-user experience.
• Translate business needs into practical Epic solutions and coordinate with stakeholders.
• Lead technical discussions, prioritize work, and support team decision-making.
• Mentor team members and promote structured problem-solving in application support.

Skills

Hands-on Epic Willow build

Willow Ambulatory certification

Willow Inventory certification

3–5 years application support

Application lead / technical lead

Workflow analysis

Clear communication across teams

Independent work with priorities

Education

Bachelor’s degree in Nursing or Computer Science or related field

Associates degree with substantial relevant experience acceptable

Job description

Epic Willow Application Analyst / Builder – Ambulatory Pharmacy Direct Hire | Remote – Eligible U.S. States | $85,592–$128,377 Annually

Position Overview

We are seeking an experienced Epic Willow Application Analyst / Builder to support Ambulatory Pharmacy Services in a fully remote, direct-hire position. This is a specialized healthcare IT role for a professional with hands‑on Epic Willow build and configuration experience, active Epic Willow Ambulatory and Willow Inventory certifications, and the ability to lead application support, workflow optimization, and technical solution development. The ideal candidate has a strong background in Epic application build, understands pharmacy‑related workflows, and can guide technical discussions, mentor team members, and drive application improvements across clinical and operational teams. This position requires direct Epic build experience. Candidates whose backgrounds are limited to help desk support, general IT analysis, or clinical informatics without hands‑on Epic build experience will not meet the requirements.

Required Qualifications

• Hands‑on experience building, configuring, and supporting Epic applications.
• Epic Willow Ambulatory certification – required.
• Epic Willow Inventory certification – required.
• 3–5 years of application support experience.
• Experience serving as an application lead, technical lead, or equivalent team leadership role.
• Ability to analyze workflows, gather technical and operational requirements, and develop effective application solutions.
• Strong communication skills with the ability to collaborate across technical, clinical, and operational teams.
• Ability to work independently, manage competing priorities, and guide work with minimal supervision.

Preferred Qualifications

• Healthcare IT experience, particularly within pharmacy services or ambulatory care.
• At least 2 years of project management, application leadership, or technical team leadership experience.
• Experience mentoring colleagues, coordinating cross‑functional initiatives, and leading application enhancements or change initiatives.
• Bachelor’s degree in Nursing, Computer Science, or a related field.
• An equivalent combination of education and relevant experience may be considered.
• An associate degree with substantial relevant experience may also be acceptable.

Key Responsibilities

• Build, configure, maintain, and support Epic Willow applications in alignment with pharmacy operations and business requirements.
• Evaluate existing application functionality and workflows to identify opportunities for optimization, improved efficiency, and a better end‑user experience.
• Translate business and operational needs into practical Epic application solutions.
• Coordinate technical discussions and collaborate with cross‑functional stakeholders to define requirements, assess options, and recommend solutions.
• Serve in an application leadership capacity by helping prioritize work, guiding solution development, and supporting team decision‑making.
• Mentor team members and promote structured problem‑solving and consistent application support practices.
• Support application enhancements and change initiatives in a dynamic healthcare IT environment.
• Communicate technical recommendations clearly to both technical and non‑technical stakeholders.

Work Location and Eligibility

Work arrangement: Fully remote within the United States.

Eligible states: Florida, Texas, Indiana, Michigan, Ohio, and Pennsylvania.

Not eligible: Louisiana, Washington, Maryland, and California.

Candidates must reside in an eligible state.

Interview Process

• Interviews will be conducted via Microsoft Teams.
• Candidates must provide their availability, including preferred dates and times, when submitting their resumes.

Compensation

Annual salary range: $85,592–$128,377, based on qualifications and relevant experience.