Epic Tapestry Upgrade/Release Manager

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Dental and vision

Life and AD&D insurance

Job summary

Jefferson Health Plans seeks an experienced IT project lead to drive Epic-based solutions for complex healthcare challenges. You will develop plans for upgrades, oversee multi-environment configurations, and analyze workflows to improve efficiency.

The role requires strong communication, leadership, and risk-management skills to deliver initiatives on time and within scope. The position emphasizes collaboration with health system stakeholders, documenting requirements, and conforming to

Qualifications

• High School Diploma/GED and extensive Epic build, implementation and support experience.
• 7+ years progressive experience in Information Services or healthcare operations.
• Experience with large-scale implementations and project management.
• EPIC Certification plus one additional primary or secondary EPIC Certification.
• Strong communication and team leadership capabilities.

Responsibilities

• Leads identification of optimal technical solutions and ensures system integration.
• Develops and manages work plans for analysis, testing, upgrades and enhancements.
• Oversees configuration, implementation, and maintenance across environments.
• Analyzes workflows to improve processes and resolve operational issues.
• Authors specifications and documentation; designs advanced test scenarios.
• Contributes to technology standards and best practices.
• Provides input on resource estimation and ensures timely delivery.
• Triages on-call/DR/BC and manages risks to protect project integrity.

Skills

EPIC Certification

Project management

Team leadership

Coaching and mentoring

Communication skills

Technical collaboration

On-call/DR/BC triage

Budget management

Education

Bachelor's degree Computer Science or Healthcare

Master's Degree Computer Science or Healthcare

High School Diploma/GED

Tools

Epic Certification

PMP Certification

Epic Applications

Job description

Number of Positions In Requisition

1

Job Details

Leads the identification and implementation of optimal technical solutions for complex business challenges, ensuring seamless integration across systems. It involves developing and managing work plans for system upgrades and enhancements, overseeing configuration and maintenance across all environments, and analyzing workflows to improve processes and resolve operational issues. Responsibilities include authoring detailed specifications and documentation, designing and executing advanced test scenarios to validate system performance, and contributing to the development of technology standards and best practices. The position also provides input on resource estimation, ensures timely delivery of all tasks, and proactively addresses risks and variances to maintain project integrity.

Job Description

Summary

Leads the identification and implementation of optimal technical solutions for complex business challenges, ensuring seamless integration across systems. It involves developing and managing work plans for system upgrades and enhancements, overseeing configuration and maintenance across all environments, and analyzing workflows to improve processes and resolve operational issues. Responsibilities include authoring detailed specifications and documentation, designing and executing advanced test scenarios to validate system performance, and contributing to the development of technology standards and best practices. The position also provides input on resource estimation, ensures timely delivery of all tasks, and proactively addresses risks and variances to maintain project integrity.

Job Duties

• Leads efforts to identify optimal technical solutions for complex business issues and ensures integration across systems.
• Develops and manages business work plans for analysis and testing of system upgrades, modifications, and enhancements.
• Oversees configuration, implementation, and maintenance of technical requirements across all environments.
• Analyzes and improves work processes, evaluates feasibility for medium to large projects, and resolves operational challenges.
• Authors detailed specifications and documentation, ensuring clarity and compliance with standards.
• Designs and executes advanced test scenarios, validating system integrity and performance.
• Contributes to defining technology standards and best practices.
• Provides input on resource estimation for projects and initiatives.
• Ensures timely completion of deliverables, proactively addressing risks and variances.

Minimum Qualifications

• High School Diploma/GED
• 4 years Direct Epic build, implementation and support experience and
• 7 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience. and
• Medium to Large-scale implementation/upgrades and
• Comprehensive test plans development
• Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience
• EPIC Application Certification plus one additional Primary or Secondary EPIC Certification
• Large Project Management
• Implementation/Upgrade Facilitation
• Integrated Systems Architecture Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• Team Leadership
• Coaching and Mentoring
• Triaging On-call/DR/BC
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• Bachelor’s Degree Computer Science or Healthcare
• Master’s Degree Computer Science or Healthcare
• 7 years Direct Epic build on current software version or
• 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience and
• Project resource and budget management
• PMP - Project Management Professional - Project Management Institute

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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