Epic Payer Platform Analyst: Interoperability & Data Exchange

Arkansas Blue Cross Blue Shield; Little Rock (AR); On-site; USD 95,000 - 125,000; Full time

Job summary

Arkansas Blue Cross Blue Shield is seeking an Epic Payor Platform Applications Analyst/Health Data Management Exchange Analyst to collaborate with internal business and technical teams, as well as external provider organizations, to support the implementation, configuration, and optimization of Epic Payer Platform applications.

This role enables and maintains bidirectional exchange of clinical and administrative data between the health plan and provider partners, supporting workflows such as

Qualifications

• Bachelor’s degree in a related field required.
• At least 5 years in healthcare IT or health plan operations.
• Experience with interoperability standards (FHIR, HL7).

Responsibilities

• Collaborates with internal stakeholders and vendors on system enhancements, upgrades, and new feature adoption.
• Configures and supports Epic Payer Platform applications to enable payer-provider interoperability.
• Develops and maintains documentation, workflows, and training materials for end users.
• Ensures timely and accurate data exchange to support risk adjustment, care gap closure, quality measurement (e.g., HEDIS), and member longitudinal health records.
• Evaluates system performance, monitors data quality and mapping, and identifies opportunities to improve efficiency and provider engagement.
• Identifies and implements process improvements to enhance efficiency and reduce administrative burden.
• Leverages reporting and analytics to monitor performance, identify trends, and support decision-making.
• Monitors and ensures data quality, accuracy, and appropriate mapping across systems.
• Partners with providers to onboard, test, and optimize Payer Platform integrations and workflows.
• Troubleshoots application, integration, and workflow issues across payer and provider environments.

Skills

FHIR

HL7

Data mapping

Data quality

Education

Bachelor’s degree in Business, Healthcare, Nursing, Health Administration, Computer Science, or related field

Job description

Arkansas Blue Cross Blue Shield is seeking an Epic Payor Platform Applications Analyst/Health Data Management Exchange Analyst to collaborate with internal business and technical teams, as well as external provider organizations, to support the implementation, configuration, and optimization of Epic Payer Platform applications.

This role enables and maintains bidirectional exchange of clinical and administrative data between the health plan and provider partners, supporting workflows such as