Epic Inpatient Orders Analyst

Jupiter Medical Center Physicians Group, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Jupiter Medical Center seeks an experienced Epic Inpatient Application Analyst to configure and support Inpatient Order Entry, Provider Documentation, and Infection Control within the Epic EHR. You will liaise with end users, operations leaders, and Epic staff to design, build, test, and optimize assigned applications.

The role requires healthcare IT knowledge, strong communication, and the ability to manage medium to high complexity projects with minimal guidance.

Qualifications

• Bachelor's degree in clinical, informatics, computer science, information systems, business computer systems, or equivalent healthcare/IT experience.
• Epic Certified in respective application upon hire or within 9 months of employment.
• Proficient in Word, Excel, PowerPoint.
• RN degree preferred but not required.
• Experience with inpatient order entry, documentation, or infection control systems.
• Knowledge of inpatient clinical operations and workflows.
• Familiarity with NHSN antimicrobial data and infection control workflows.

Responsibilities

• Configure and support Inpatient Order Entry, Provider Documentation and Infection Control apps within Epic.
• Serve as liaison between end-users, leaders, and vendors to design, build and optimize applications.
• Analyze business issues/requirements and workflows to meet organizational needs.
• Lead medium to high complexity implementation tasks with testing and documentation.
• Maintain regular communication with Epic representatives and project teams.
• Support end users and troubleshoot issues; provide training.
• Monitor progress with leadership and project milestones.

Skills

Epic Certification

Microsoft Office

Inpatient workflow understanding

Communication & collaboration

Education

Bachelor's degree in clinical Informatics/CS/Information systems

Tools

EpicCare Order Entry

Provider Documentation

Bugsy (Epic tool)

Job description

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

Bachelor's degree in clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field.

Experience / Qualifications

• Epic Certified in respective application upon hire or obtain within 9 months of employment
• Proficient in Microsoft applications including Word, Excel, and PowerPoint
• Preferred but not required RN degree
• Prior analyst experience working with inpatient order entry, provide documentation and/or infection control systems.
• Work history/knowledge of inpatient clinical operations and workflows (e.g., order entry, provider documentation, etc.)
• Strong understanding of physician orders and downstream integrated workflows initiated from orders.
• Prior experience with EpicCare Order Entry, Provider Documentation & Bugsy a plus.
• Familiarity with infection control regulatory reporting requirements (state and NHSN)
• Familiarity with hospital infection control workflows and policies.
• Familiarity with antimicrobial stewardship program and pharmacy clinical monitoring programs.
• Familiarity with regulatory reporting requirements for the NHSN Antimicrobial Usage and Resistance module (AUR)
• Familiarity with how antimicrobials are ordered and dispensed.
• Familiarity with relevant lab results for specific medications.

Position Summary

The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient Order Entry, Provider Documentation and Infection Control applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

Acting as the primary support contact for the application's end-users.

Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.

Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.

Identifying and implementing requested changes to the system

Serving as a liaison between end users' workflow needs and Epic implementation staff.

Maintaining regular communication with Epic representatives, including participating in weekly project team meetings

Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.

Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.

Participating in training and working with end users

Troubleshooting problems and questions

Reviewing the status of projects and issues on an ongoing basis with leadership

Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

Performs other duties as assigned.

Team Member Competencies

Establishing RelationshipsBuilds effective networks, working relationships, and alliances to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Peer SupportProvides guidance and feedback to help others strengthen knowledge/skills needed to ac