Epic Clinical Information System Analyst I, Day Shift, Lumens

Adventist HealthCare; Buffalo (NY); On-site; USD 72,000 - 108,000; Full time

Benefits offered by this job

Health insurance

Free employee parking

Paid Time Off

Retirement plan with employer match

Job summary

Adventist HealthCare seeks an experienced Epic Clinical Information System Analyst I for the Lumens Department. You will configure, test, and validate Epic applications, translating clinical workflows into effective system features.

You will serve as a support liaison, document changes, prepare training materials, and participate in go-live readiness, upgrades, and after hours support as needed. Candidates should have 3–5 years in healthcare information systems, an associate or bachelor’s

Qualifications

• 3–5 years of direct clinical/healthcare operations experience or information systems.
• Epic experience preferred but not required.

Responsibilities

• Analyze defined clinical/workflow needs; configure, build, test, and validate Epic app functionality.
• Serve as a support contact for assigned applications; respond to end-user questions and escalate issues.
• Identify and implement approved system changes with testing, documentation, and post-change validation.
• Collaborate with SMEs, end users, Epic representatives, and other teams to align system functionality with business needs.
• Develop and maintain accurate documentation, testing, and training materials; contribute to SOPs.
• Participate in project meetings, site visits, and go-live readiness; communicate deliverables and risks.
• Support go-live, upgrades, downtimes, and after-hours support as needed.
• Maintain knowledge of Epic applications, policies, and regulatory requirements; complete Epic training and certification.

Skills

Epic domain knowledge

Education

Associate's or Bachelor's degree in healthcare/information systems

Tools

Epic

Job description

Adventist Healthcare seeks to hire an experienced Epic Clinical Information System Analyst I for our Lumens Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As an Epic Clinical Information System Analyst I, you will:

• Analyze defined operational and clinical workflow needs; configure, build, test, and validate assigned Epic application functionality under general guidance and in accordance with approved standards.
• Serves as a support contact for assigned applications; responds to end-user questions, troubleshoots incidents, documents findings, and escalates complex or cross-application issues appropriately.
• Identifies and implements approved system changes, including requirements clarification, configuration, unit and integrated testing, change-control documentation, and post-change validation.
• Works with operational subject matter experts, end users, Epic representatives, and other application teams to align system functionality with business needs, project deliverables, and timelines.
• Develops and maintains accurate application, workflow, testing, issue, and support documentation; contributes to knowledge articles, training materials, and standard operating procedures.
• Participates in project meetings, site visits, integrated sessions, and status reviews; communicates assigned deliverables, risks, dependencies, and end-user concerns.
• Participates in end-user education, go-live readiness and support, upgrades, downtimes, and other scheduled or unscheduled support activities, including work outside normal business hours as needed.
• Maintains knowledge of assigned Epic applications, AHC policies and workflows, healthcare technology, patient safety practices, and applicable regulatory requirements; completes required Epic training and certification activities.
• Performs other related duties as assigned.
• Lumens Build and Configuration: Procedures, rooms, and case tracking; pre-procedure, procedure, and recovery documentation; sedation documentation; structured findings and physician reports; recall workflows; and specimen links to pathology.
• Integration and Cross-Application Coordination: Endoscopy image and video capture, medical devices, and scope tracking and reprocessing systems, working with the Cadence, OpTime, Anesthesia, ClinDoc, Ambulatory, Beaker, and Resolute teams.
• Implementation, Testing, and Go-Live Support: Design sessions, test scripts, and support in procedure areas for go-live and beyond.
• Production Support and Optimization: Handle incidents, on-call if needed, room turnover analysis, and GI quality reports such as adenoma detection rate and bowel prep quality.
• Quality, Compliance, and Governance: Joint Commission, sedation, and infection prevention requirements; GI quality registry reporting; and HIPAA.

Qualifications include:

• Associate's or bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field. Relevant experience may substitute for education on a year-for-year basis.
• 3-5 years of direct clinical, healthcare operations, information systems, application support, or related experience. Prior Epic experience is preferred but not required.
• No supervisory experience required.
• Ability to meet Epic's training requirements and obtain certification in the assigned application(s) within the timeframe established by AHC; certification must be maintained as required. Current clinical licensure is preferred when relevant to the assigned application.
• Must be able to complete required Epic training, projects, and examinations and participate in travel and extended-hour support as business needs require.

Work Schedule:

Employment Type: Full-time Hours per Week: 40 hours/week Typical Daily Schedule: 8 am-5 pm Monday through Friday Shift Type: Day Shift Holiday Requirements: Follow the company holiday calendar.

Pay Range:

$71,932.12 - $107,889.60. If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt).

We do this by offering: Work life balance through nonrotating shifts Recognition and rewards for professional expertise Free Employee parking Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available) Paid Time Off Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance Subsidized childcare at participating childcare centers Tuition Reimbursement Employee Assistance Program (EAP) support

Our Mission:

We extend God's care through the ministry of physical, mental and spiritual healing.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.