Epic Client Solutions Director

TruTeam Staffing Advisors; United States; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive base compensation

Unlimited Paid Time Off

Remote work environment

Medical, Dental, and Vision insurance

Ongoing training and development opportunities

Job summary

A leading Epic healthcare IT staffing firm is seeking an Epic Client Solutions Director. This role involves building a robust sales pipeline, driving new business acquisition, and maintaining strong relationships within the healthcare IT sector. The ideal candidate has extensive experience in Epic and a passion for client success. This position offers competitive compensation, a flexible remote work environment, and a strong emphasis on personal and professional growth.

Qualifications

• 5+ years in sales pipeline management and business development in healthcare IT.
• Strong knowledge of the Epic/healthcare IT ecosystem.
• 5+ years of experience in Epic-focused healthcare IT staffing.

Responsibilities

• Build and manage a pipeline of opportunities in the Epic market.
• Develop account-specific strategies to drive business progress.
• Conduct discovery to understand client goals and recommend tailored solutions.

Skills

Relationship building

Sales pipeline management

Health IT knowledge

Networking

Tools

CRM tools (Hubspot, LinkedIn Sales Navigator)

Microsoft Office Suite

Job description

Hunter. Relationship Builder. Impact Maker.

At TruTeam Staffing Advisors, we built our business around delivering top-tier Epic talent and exceptional service for our clients. We call it our WOW experience—it’s what sets us apart in a sea of companies, and it all starts with our sales team.

We’re actively in growth mode and we have big goals: we want to be the world’s go-to Epic staffing and solutions firm. This is where you come in. As TruTeam’s Epic Client Solutions Director, you’ll play a critical role in helping us achieve our vision by driving new business acquisition across our Epic practice.

This is an exciting opportunity for an experienced healthcare IT sales professional who thrives on building relationships and loves growing a brand, championing a vibrant culture, and crushing their goals. This position is a client-facing role and requires someone who is willing and able to travel up to 50%.

What You Would Do

The Epic Client Solutions Director leverages their professional network and proven track record of excellence in healthcare IT sales to identify, cultivate, and land prospective client partners. Through ongoing prospecting activities and extensive networking, the ECSD builds an active pipeline of market opportunities and develops and executes effective strategies to qualify and close new business. Utilizing their strong knowledge of Epic environments, they conduct discovery to understand a client’s goals and projects, as well as their unique culture and challenges. With this insight, they are able to strategically position TruTeam’s value as a partner and recommend tailored staffing solutions. They are well-versed in the common roadblocks that occur within the healthcare IT sales cycle and are able to pivot their approach to unstick deals and drive forward progress.

Your Focus Areas

• Build and manage a robust pipeline of opportunities within the Epic market
• Leverage and actively expand professional network to cultivate and secure business opportunities with net-new clientele
• Create and execute account-specific strategies to drive forward progress
• Diagnose the root cause(s) of stalled deals and develop strategies to get them back on track
• Maintain strong healthcare IT knowledge to remain on the forefront of trends and drive discovery conversations
• Partner with leadership to develop and present tailored solutions that effectively communicate TruTeam’s value and brand story
• Partner with leadership on continuous improvement of our “WOW” client experience
• Partner with other departments (Recruiting, Operations, etc.) to ensure seamless onboarding of new clients and top-tier service delivery.
• Partner with executive team to accomplish TruTeam’s vision of becoming the world’s go-to in Epic staffing and consulting
• Represent and drive The TruTeam Way
• Maintain flexible demeanor and pivot as needed to respond to company needs

Who Are You?

You have 5+ years of experience building and managing a robust sales pipeline, as well as a proven track record of success in Epic/healthcare IT business development. You enjoy digging into all things Epic and exploring what it can achieve for your clients and their patients. Most of all, you love closing new business.

You also bring:

• 5-8+ years of experience building relationships and cultivating influence with client champions/decision makers
• Strong knowledge of the Epic/healthcare IT ecosystem, including organizational infrastructure, roles, projects, and programs
• 5+ years of experience in healthcare IT staffing with Epic as a focus
• 8+ years of exceptional customer service

Knowledge and Attributes

• Expert knowledge of the business development lifecycle and best practices
• Strong Epic knowledge
• Strong networking and relationship building skills
• Goal-oriented with exceptional internal drive
• Expert presentational skills
• Strong work ethic
• Highly organized
• Tech savvy and experienced with CRM/sales tools such as Hubspot, LinkedIn Sales Navigator, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)

Who is TruTeam?

TruTeam Staffing Advisors is the sole Epic-only healthcare IT staffing firm in the entire United States. Featured in the 2025 “Best in KLAS” Report by KLAS Research and recognized by Inc. Magazine on the Inc 5000 list of “Fastest Growing Companies” for 2025, we place Epic professionals in consulting and/or permanent roles across the country.

But ultimately, our culture is important than any award. From day one, our founders created a generous, supportive culture that’s entirely focused on people, and we’ve never wavered. We’ve built a team of goal-oriented achievers that lift each other up and celebrate each other’s success, all while remaining deeply committed to personal and professional growth. Whether it’s your birthday or your first placement, we want you to feel special and acknowledged.

Our environment is fast paced and ever changing, so we value taking initiative and coming with solutions so we can fail forward quickly and level up together. And we’re always looking for ways to make an impact—on ourselves, our teammates, our consultants, our clients, our communities, and the big wide world we live in.

What We Offer

• Competitive base compensation
• Uncapped variable compensation plan
• A subsidized benefits package that includes Medical,Dental and Vision insurance
• HSA Plan
• 401k
• Unlimited Paid Time Off…yep,you read that right!
• 100% Remote work environment with fun quarterly all-company in person celebrations and trips
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
• A strong focus on philanthropic opportunities
• Special rewardstrips and bonuses
• A collaborative, supportive, hands-on leadership team, dedicated to helping you achieve your professional and personal goals

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales
• Hospitals and Health Care