Epic Beaker Systems Analyst

Highmark Health; Las Vegas (NV); À distance; USD 68 000 - 106 000; Plein temps

Avantages offerts par ce poste

Remote-based

Résumé du poste

enGen is seeking an Epic Beaker Analyst to configure, roll out, and support Beaker applications. You will perform business analysis, requirements documentation, system design, and end-user support.

The role requires 3 years of Epic experience within one or more modules, healthcare background preferred, and a remote-based setup with occasional travel. Epic certification within 6 months is preferred.

Qualifications

• 3 years of systems administration experience within one or more Epic modules.
• Associates degree required; substitutions allowed for related experience.
• Epic Beaker certification within 6 months preferred.

Responsabilités

• Plans, designs/builds, tests, implements, and supports Epic software.
• Analyzes system requirements and documents workflow improvements.
• Configures changes in Epic environments to support standardized workflows.
• Provides end-user training and ongoing support for Beaker users.
• Manages small to medium projects and updates stakeholders regularly.

Connaissances

Epic Beaker configuration

Healthcare IT

Customer service

Documentation

Project management basics

Formation

Associates

Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience

Outils

Beaker

Description du poste

Company :

enGen

Job Description :

JOB SUMMARYThis job is responsible for configuring, rolling out, and supporting Epic Beaker application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

ESSENTIAL RESPONSIBILITIESPlans, designs/builds, tests, implements, and supports the needs of Epic software.Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

EXPERIENCERequired3 years of systems administration experience within one or more Epic modules.Preferred3 years of experience in the healthcare industry

SKILLSAbility to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexityExcellent customer service skillsUses critical thinking skills for assigned tasksHighly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.Strong organizational skills in managing prioritiesDemonstrates knowledge of project management principles as they relate to assigned tasks

EDUCATIONRequiredAssociates

Substitutions2 years of relevant work experience in lieu of an Associate's Degree

PreferredBachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.

LICENSES or CERTIFICATIONSRequiredEpic Application Certification within 6 months.

PreferredBeaker

Language (Other than English):None

Travel Requirement:0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position TypeRemote-based

Teaches / trains othersOccasionally

Travel from the office to various work sites or from site-to-siteRarely

Works primarily out-of-the office selling products/services (sales employees)Never

Physical work site requiredNo

Lifting: up to 10 poundsConstantly

Lifting: 10 to 25 poundsOccasionally

Lifting: 25 to 50 poundsRarely

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:$68,400.00

Pay Range Maximum:$105,900.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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