Epic Beaker Analyst

Vitruvian Health; Dalton (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Vitruvian Health is seeking an Epic Beaker Analyst to configure, support, and optimize Epic Beaker within our EHR ecosystem. You will collaborate with end-users, operations leaders, and vendors to design, build, and optimize applications in a timely, high-quality manner.

This role requires a Bachelor’s degree in IT/Health Administration or related field and Epic Certification within 45 days of training. Relevant experience in healthcare IT and laboratory workflows is highly valued.

Qualifications

• Bachelor’s degree in Information Technology, Health Administration, Business Administration, Health Sciences or related field of study.
• Epic Certification is required (may hire into position without certification, but must attain certification within first 45 days of Vitruvian Health-sponsored Epic training to continue employment).
• Two (2+) years within a progressive information technology organization; One (1+) year of Hospital/Health Care organizational experience; Five years analytical and/or technical experience in a Clinical/Anatomic Pathology setting, Laboratory Information Systems, or IT healthcare field.

Responsibilities

• Configure, support, and optimize applications within the Epic Beaker module of the EHR.
• Serve as a liaison between end-users, operational leaders, support resources, and vendors to design, build, and optimize assigned applications.
• Assess current practices and translate end-user needs into optimal configuration and build of clinical applications.
• Provide advanced support of clinical application use, enhancements, and process improvement.

Skills

Epic Beaker

Clinical informatics

End-user support

Vendor coordination

Analytical thinking

Education

Bachelor’s degree in Information Technology or Health Administration or related field

Tools

Epic Systems

Laboratory information systems

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

Title: EPIC Beaker Analyst

Department: 9302 - Informatics

Reports To: Director, Acute Care Applications

JOB SUMMARY

The Epic Beaker Analyst supports the mission of the facility by configuring, supporting, and optimizing applications within the Epic electronic health record (EHR) software.

Serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.

Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications.

Demonstrates solid analyst skills, advanced technical/ maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement.

Must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.

JOB QUALIFICATIONS

Education: Bachelor’s degree in Information Technology, Health Administration, Business Administration, Health Sciences or related field of study.

Licensure: Credentials or certification in clinical practice or health information technologies are required. Epic Certification is required (may hire into position without certification, but must attain certification within first 45 days of Vitruvian Health-sponsored Epic training to continue employment).

Experience: Two (2+) years within a progressive information technology organization. One (1+) year of Hospital/Health Care organizational experience. Five years analytical and/or technical experience in a Clinical/Anatomic Pathology setting, Laboratory Information Systems, or IT healthcare field.

Skills

• Epic Beaker Certification preferred. Prior analyst or end-user experience working with laboratory systems, work history/knowledge of hospital laboratory workflows, and a work history in healthcare is preferred.
• Requires in depth knowledge and experience. Has developed deep conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Understands workflows and makes thoughtful recommendations on the fly. Creates unique solutions based on experiences and knowledge of other’s build/configure and workflows.
• Incorporates future software direction into recommendations. Demonstrated ability to collaborate effectively with others, gain trust and build/configure strong relationships. Flexibility and adaptability with respect to changing end user business needs. Seeking, logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence bring effective solutions to complex customer problems. The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.
• The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity. A highly motivated, detail and service oriented individual that enjoys working with others in a team, that can accurately set priorities, work effectively with minimal direction in a job environment involving creative leadership, possessing written and verbal communication skills, problem solving, organizational and technical skills which include PC familiarization; A technical and functional understanding of hospital, clinic, and related information systems that will allow credibility in the eyes of Vitruvian Health (VH) management, end users, other Informatics Team members, consultants and vendors; Computer skill set and/or enhanced specialty area workflow knowledge that encompasses intrinsic troubleshooting knowledge and operation optimization strategies; Familiar with a variety of the field’s code sets, concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected while enforcing established standards. Additionally, the Epic Analyst may provide consultation on complex projects, and is considered to be a top level contributor/specialist that can make it happen. A working knowledge of processes performed by the specific areas in health information served, administrative, operational and technical skills necessary to properly identify, justify and fulfill departmental automation requirements; ability to work with and utilize to the best advantage the VH representatives of various vendors and consultants; a mature individual with a strong sense of customer service, organization, optimization, and continuous improvement.