Epic Applications Manager - Ambulatory

CGH Medical Center; United States; On-site; USD 104,520 - 156,780; Full time

Benefits offered by this job

Health and Dental Insurance

IMRF (Illinois Municipal Retirement)

Retirement Fund (457 and 401A)

Medical and Dependent Care FS

Life Insurance

Short and Long Term Disability

Tuition Reimbursement and Loan Forgiv"

Gift Shop Discount

CGH Day Care Discount

CGH Dietary Discount

Employee Assistance Program

CGH Pharmacy Discount

CGH Vision Center Discount

Job summary

CGH Medical Center in Sterling, Illinois, seeks an Epic Applications Manager to coordinate, communicate, and oversee applications within an assigned Epic domain and to lead the application analyst team.

Responsibilities include maintaining scope and schedule, guiding design, build, testing, and serving as a liaison between business needs and Epic staff, with regular executive communication and team mentorship.

Qualifications

• Bachelor's degree required.
• Clinical or healthcare experience required.
• Management experience strongly preferred.
• Certification in at least one Epic area within 3 months of kickoff or Epic training.

Responsibilities

• Coordinate, communicate, and oversee applications within an assigned Epic area and manage the application analyst team.
• Maintain the scope, schedule, and quality of the work in their specific application area or team.
• Guide workflow design, build and testing of the system, and analyze technical issues with Epic software.
• Serve as liaison between organizational needs and Epic staff, with regular leadership updates.
• Own integrated efforts that span multiple Epic applications and participate in weekly team meetings.

Skills

Management

Healthcare experience

Education

Bachelor's degree

Tools

Epic software

Job description

Shift Days, Salaried Scheduled Weekly Hours 40

POSITION PURPOSE:

Provide coordination, communication, and oversight for applications within an assigned area of the Epic system as well as direct management of the application analyst team.

ESSENTIAL FUNCTIONS:

Management

• Maintain the scope, schedule, and quality of the work in their specific application area or team in current and future systems.
• Set clear expectations for team members, including defining what they should do at each phase of projects, upgrades, and maintenance
• Work closely with the project director and other project and application managers to coordinate activities
• Ensure that the business community is engaged in the project
• Advise and coach team members by providing guidance on issues, key success factors, and lessons learned
• Share with team members the positive effects of innovation and system capabilities
• Reinforce the importance of the project together with the executives and the project director, and provide consistent communication to the team and operations
• Organize resources within the organization
• Motivate and show appreciation for the team
• Appropriately match team member skills to team responsibilities
• Manage the project from an organizational perspective while attending to detailed tasks

Core Responsibilities

• Assist as a support contact for your area
• Identify and troubleshoot issues
• Guide workflow design, build and testing of the system, and analyzing other technical issues associated with Epic software
• Serve as liaison between organizational needs and Epic staff
• Maintain regular communication with Epic representatives, including participating in weekly team meetings
• Work with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs regarding project deliverables and timeline
• Develop an understanding of operational needs to set the direction for the organization's workflows
• Participate in training and work with end users
• Review the status of projects and issues on an ongoing basis with leadership
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‑user concerns, budget, and upcoming milestones
• Own integrated efforts that span multiple applications such as Business Continuity Access, Cutover, Hospital Outpatient Departments, etc.
• Other duties as assigned.

SPECIALIZED KNOW-HOW & REQUIREMENTS

• Bachelor's degree required
• Clinical or healthcare experience required
• Management experience strongly preferred
• Position will be expected to become certified in at least one of the application areas within 3 months of project kickoff or within 3 months of Epic corporate training

Compensation Range $104,520.00 - $156,780.00

Available Benefits for Benefit Eligible Positions

• Health and Dental Insurance
• IMRF (Illinois Municipal Retirement Fund)
• Retirement Fund (457 and 401A Plan)
• Medical and Dependent Care Flexible Spending
• Life Insurance
• Short and Long Term Disability
• Optional Insurances
• Paid Time Off
• Tuition Reimbursement and Loan Forgiveness
• Gift Shop Discount
• CGH Day Care Discount
• CGH Dietary Discount
• Employee Assistance Program
• CGH Pharmacy Discount
• CGH Vision Center Discount

Thank you for your interest in a career at CGH Medical Center. Extraordinary care. Extraordinary service. Extraordinary people. Since 1909, CGH Medical Center has been serving Sterling, Rock Falls and the surrounding communities with exceptional quality healthcare. Through the years, there’s been one constant, the passion of our employees for making a difference. As part of CGH, you’ll join a team that’s focused on delivering the best health care and patient experience for all of the communities we serve. From our hospital and Main Clinic to our 16 outlying clinics, our physicians and employees are dedicated to providing high-quality healthcare to our patients, friends and family with outstanding skill and heartfelt compassion.