EPIC Applications Analyst - Radiant

Advocate Health; Nebraska; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Advocate Health is seeking an IT professional to map, analyze, and optimize Epic application workflows within a fully remote role. You will lead business process mapping, design tests, and train end-users while coordinating upgrades and documentation.

This position requires Epic experience, 3+ years in healthcare IT, and strong project management skills. The role offers on-call duties and a dayshift schedule, with relocation and visa sponsorship not available.

Qualifications

• Bachelor's Degree (or equivalent) in Computer Science or related field.
• Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences.
• Experience in Epic and other Healthcare applications.
• Project management experience with ability to use project management software.
• Ability to work with minimal supervision, balance multiple tasks, be detail oriented and provide excellent customer service.

Responsibilities

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes for Epic applications.
• Perform workflow analysis and map out critical business processes using best practices.
• Prepare documentation for business requirements using diagrams and data models.
• Configure systems to meet business requirements and develop test plans and scripts.
• Conduct unit, integration, system and end-user testing and document outcomes.
• Create training materials and provide user training as appropriate.
• Explain and support the functioning of Epic applications to users.
• Develop and maintain product documentation and troubleshooting guides.

Skills

Epic experience

Business process mapping

Workflow analysis

Project management

Communication skills

Education

Bachelor's degree in Computer Science

Job description

Full time Benefits Eligible:

Full-time, dayshift Monday - Friday from 8:00am-5:00pm. This role will have on call responsibilities and will be fully remote.

Fully Remote Role from these states: No relocation and no sponsorship or transfer of visa for this position now or in the future.

Responsibilities

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s).
• Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.
• Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions.
• Perform applicable system(s) configuration that meets business requirements.
• Develop test plans, test cases, and test scripts to validate performance of all functions.
• Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.
• Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
• Effectively explains the functioning of the assigned application(s) and related systems to the users.
• Assists users with using the full functionality of the application(s) and process flow
• Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines.
• Completes all appropriate change and quality control documentation using department standards.
• Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s).
• Schedules and manages application version upgrades for assigned applications.
• Resource for assigned application(s).
• Assist with support and troubleshooting as needed.

Licensing, Registration and Certification

• ~ Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department

Education and Experience

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
• Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences
• Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
• Experience in Epic and other Healthcare applications
• Project management experience with ability to use project management software
• Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
• Ability to work closely with health care application users, vendors, and technical professionals
• Demonstrated understanding of technical components and how they relate to applications

Additional Requirements

• Must have the ability to perform work related travel and therefore may be exposed to road and weather hazards.
• Exposed to a normal office environment.
• Must operate all equipment necessary to perform the duties of the job.
• Sits the majority of the workday; Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Benefits and Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Opportunity for annual increases based on performance
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs

full-time, part-time, per diem, temporary, etc.); Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.