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Piedmont Healthcare is looking for an EPIC App Coord to manage the design, build, testing, and support of clinical applications. The role requires maintaining Epic certification and providing tier III support across projects.
Qualified candidates must have a Bachelor's Degree or clinical licensure, along with 3 years of healthcare or IT experience, including EMR application experience. The position provides the opportunity to influence workflow and improve the Epic system's application.
The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.