EOC Operator

Leidos; Washington (District of Columbia); On-site; USD 59,000 - 107,000; Full time

Benefits offered by this job

Competitive compensation

Health and Wellness programs

Retirement

Job summary

Leidos is seeking a skilled EOC specialist to monitor CBRNE network activity, resolve technical issues, and route complex queries in a government Emergency Operations Center. The role requires handling tasks under pressure, maintaining procedures for disaster response, and adapting to changing duties with minimal supervision.

Candidate must have active security clearance and can work a flexible schedule when workload dictates.

Qualifications

• Must have active SECRET security clearance.
• TOP SECRET preferred.
• Three (3) or more years of experience in an EOC, command post environment, CBRNE environment, crisis management center, or public safety answering point.
• Must be able to work a flexible schedule outside of the standard 9:00 a.m. – 5:00 p.m. hours when workload dictates.
• Demonstrate ability to prioritize and execute tasks in a high‑pressure environment.
• Ability to communicate with technical staff verbally and in writing in a team‑based environment.
• Ability to learn and assimilate customized software tools and products in support of the EOC.

Responsibilities

• Monitor CBRNE network activity in the government EOC.
• Resolve technical problems and answer queries by telephone in support of internal and external customers.
• Route calls to technical specialists when needed.
• Perform nonstandard complex tasks using advanced techniques.
• Maintain policies and procedures for emergency response, continuity planning and disaster recovery.
• Understand daily, monthly, and annual duties; adapt as needs change.
• Pass annual EOC assessment and maintain customer approval to work independently.
• Follow written and oral instructions regarding EOC procedures.
• Communicate clearly under high-stress conditions; write technical notes professionally.
• Manage information between multiple organizations across various communication channels.

Skills

Security clearance

EOC experience

Crisis management

Communication

Technical writing

Windows/MS Office

Education

HAZWOPER training/certification

NIMS IC300/IC400 or FEMA Basic Academy

Related bachelor’s degree

Tools

GIS

Emergency notification systems

Decision support software

Job description

This position will monitor all Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) network activity in a government Emergency Operations Center (EOC). Candidate will be responsible for resolving technical problems and answering queries by telephone in support of internal and/or outside customer computer hardware, software, and network devices. May route calls to technical specialists. Candidate will be responsible for performing a wide variety of nonstandard complex tasks using advanced techniques and requiring knowledge of CBRNE disciplines. Maintains policies and procedures for specific emergency response, continuity planning and disaster recovery operations. Maintain a working knowledge and understanding of the technology used in supporting the EOC and response procedures. Candidate must understand daily, monthly, and annual job duties/training requirements may change as the needs of the customer change. Candidate must pass an annual EOC assessment and maintain customer approval to work independently. Candidate must be able to follow written and oral instructions regarding operational procedures in an EOC environment and carry out tasks with minimal supervision and oversight. Demonstrate the ability to perform all duties in a tactful and professional manner during high stress emergency situations; clear communication and technical writing skills, proficient in Microsoft Windows Operating Systems, Microsoft applications suite and web-based application environments. Candidate must demonstrate the ability to manage information between multiple organizations over numerous communications vectors such as phone lines, software interfaces and web-based tools during emergency operations. Candidate must be able to combine communication and problem-solving skills when dealing with representatives from various organizations and information sources during emergent and non-emergent conditions.

Basic Qualifications

• Must have active SECRET security clearance.
• TOP SECRET preferred.
• Three (3) or more years of experience in an EOC, command post environment, CBRNE environment, crisis management center, or public safety answering point.
• Must be able to work a flexible schedule outside of the standard 9:00 a.m. – 5:00 p.m. hours when the workload dictates doing so.
• Demonstrate ability to effectively prioritize and execute tasks appropriately and efficiently in a high-pressure environment.
• Ability to communicate and interact with technical staff at all levels verbally and in writing in a team-based environment.
• Ability to quickly learn and assimilate specific customized software tools and products in support of the emergency operations center, including the following categories of tools: Geographical Information System (GIS), video camera displays, emergency notification systems, device-specific displays, atmospheric plume models and displays, and building architectural displays.

Preferred Qualifications

• 6 years of emergency services or CBRNE experience, or 2 years of experience with a relevant bachelor’s degree (STEM, Homeland Security, Emergency Management).
• HAZWOPER training and/or certification.
• Experience with decision support software and/or network management software.
• NIMS IC300 & IC400 certifications or FEMA Basic Academy.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting: October 16, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

• Competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

More details are available here.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.