Environmental Services Technician: Support Services

Hoag Health System; Newport Beach (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization in California is seeking an Environmental Services Technician II to maintain high standards in cleaning patient rooms and facilities. Responsibilities include regular sanitization of critical areas and providing excellent customer service. Candidates should possess a high school diploma or GED, have cleaning experience, and be able to operate various cleaning equipment. This role ensures support in a healthcare environment where efficiency and attention to detail are paramount.

Qualifications

• Ability to read and understand directions in English.
• Basic computer skills for email and online training.
• Previous experience in hospital or hospitality housekeeping.

Responsibilities

• Daily cleaning of patient and treatment rooms.
• Maintaining high cleaning standards in critical patient areas.
• Handling linen services including distribution and inventory.

Skills

Customer service skills

Attention to detail

Time management

Education

High School graduate or GED

Tools

Cleaning equipment operation

Job description

Overview

Multiple Opportunities at both Hoag Hospital Newport Beach and Hoag Hospital Irvine.

Responsibilities

• The Environmental Services Technician II contributes to the effective operations of the Environmental Services department by daily cleaning and supplying patient rooms, treatment rooms, restrooms, utility rooms, nurseries, nursing stations, lounges, offices, waiting areas, and other areas as assigned in accordance with standard policies and procedures. Uses applicable cleaning equipment, products, and supplies in performance of job responsibilities. Removes trash and linen from the facility. Projects an image of professionalism in both verbal and non-verbal communication, appearance and conduct. Maintains a working knowledge of departmental standard operating procedures, which may include the use of specialized equipment, Quality Control requirements, and preventive maintenance. Performs other duties as assigned.
• Demonstrates outstanding customer service and “owns” successful patient/customer interactions while providing safe and high-quality cleaning standards, including recognizing, comprehending, and following the meaning of designated signs, symbols, and written instructions as trained.
• The Environmental Services Technician II performs high level time-sensitive disinfectant cleaning tasks to maintain critical patient areas (e.g., discharges, isolation rooms, terminal cleaning of operative invasive areas, emergency department), and includes a variety of specialty floor care, carpet care tasks and special projects (e.g., stripping/refinishing floors, extracting/terminal disinfecting carpet and upholstery, special projects). High level time-sensitive tasks assigned over 75% of daily shift time.
• The EVS Tech II may also contribute to the effective operation of Linen services as required, which can include daily distribution and stocking of clean linens throughout the hospital; ordering and maintaining inventory levels of clean linen; stocking exchange carts and bulk delivery carts; transporting carts from linen room to the hospital and back, as well as cleaning and maintaining linen rooms.

Qualifications

Education and Experience

• Required: Ability to read, speak, understand, and follow written and verbal directions in English with a basic range of comprehension sufficient for understanding job specific forms, documents, signs, symbols and written instructions. Recognizes and comprehends emergency and urgent situations and is able to react and communicate so others understand.
• Preferred: High School graduate or GED. Basic computer skills, including the ability to utilize email program and complete computer-based training courses with minimal assistance. Previous hospital and/or hospitality housekeeping experience. Experience with the operation of a variety of cleaning equipment such as vacuums, extractors, bovac, roto.

License

• License Required: N/A
• License Preferred: Valid California driver’s license for those who are authorized to operate Hoag vehicles.

Certifications

• Certifications Required: N/A
• Certifications Preferred: N/A