Environmental Services Technician (EVS) - Housekeeping Aid Supervisor

U.S. Department of Veterans Affairs; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

U.S. Department of Veterans Affairs in New Orleans, LA seeks an Environmental Services Supervisor to oversee EMS housekeeping operations and lead a team responsible for environment of care, textile distribution, and staff training.

The role requires coordinating daily and project-based tasks, ensuring patient-centered service, and maintaining quality standards across patient areas and operating rooms.

Qualifications

• Experience supervising environmental services staff.
• Ability to schedule daily and weekly tasks.
• Customer-focused service for patients and staff.

Responsibilities

• Exercise supervision over subordinate workers in EMS tasks.
• Assign staff for daily and project-by-project duties.
• Clean patient areas and operating rooms per policy.
• Plan assignments considering personnel and equipment.
• Lead meetings to communicate new procedures.
• Manage supplies and cost control.
• Approve leave and counsel employees as needed.
• Train staff on patient-centered care.
• Maintain quality inspections and record discrepancies.
• Work schedule: 3:30pm-12:00am, rotating weekends and holidays.
• Position PD99911S; physically demanding.

Skills

Supervision

Staff scheduling

Customer service

Safety procedures

Tools

Cleaning equipment operation

Job description

Summary

This position is located within Environmental Management Services (EMS) of a Department of Veterans Affairs (VA) Medical Center. The primary purpose of this position is to exercise technical and administrative supervision over subordinate workers in supporting and performing task (e.g. - environment of care - textile distribution and training) associated with the EMS goals and objectives.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required - but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge - skills - and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element - which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions - Specifications (other than blueprint reading) Lead or Supervise Use and Maintain Tools and Equipment Work Practices Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Duties

• Exercise technical and administrative supervision over subordinate workers in supporting and performing task (e.g. - environment of care - textile distribution and training) associated with the EMS goals and objectives
• Position has delegated responsibility for assigning staff for routine and non-routine duties on a daily and a project-by-project basis
• Responsible for the cleaning of all patient areas - corridor spaces throughout Medical Center - Operating Rooms - and all other areas as assigned
• Plans daily and weekly assignments - scheduling periodic work for areas of responsibility - taking into consideration the availability of personnel and equipment to meet established priorities
• Schedules regular meetings with staff to make them aware of new procedures or directives
• Keeps subordinates abreast of proper methods - procedures and uses of equipment and supplies
• control the use of supplies and equipment to affect cost control within the unit
• Approves leave requests for subordinates - counsels' employees - and recommends disciplinary action to a higher-level supervisor whenever non-compliance with policy warrants
• Trains staff and ensures that they are using the patient centered care principles in terms of customer service to patients - patients' family members and personnel
• Responsible for the quality inspection of assigned areas - recording discrepancies in cleanliness - needed maintenance repairs - broken or inadequately stored furnishings and equipment
• Performs within established guidelines - operating procedures and department and Medical Center policy
• Keeps subordinates abreast of proper methods - procedures and uses of equipment and supplies
• control the usage of supplies to affect cost control within the unit
• Work Schedule: 3:30pm - 12:00am - rotating weekends and Holidays
• subject to change based on the needs of the facility
• Position Description Title/PD#: Environmental Services Technician (EVS) - Housekeeping Aid Supervisor/PD99911S Physical Requirements: The position demands continuous walking - standing - stooping - kneeling - pulling - and pushing
• The work requires the occasional use of heavy powered cleaning equipment (e.g. - wall washers - industrial type buffers) weighing over 50 pounds
• The duties necessitate considerable dexterity - hand - foot - and eye coordination - and concentration as well as visual acuity to see dirt - dust and debris
• WORKING CONDITIONS: Work is normally performed indoors with adequate heat - light - and ventilation
• Some work may be performed outdoors where there may be exposed to varying degrees of heat and cold as well as inclement weather
• PPE may be required in some circumstance as exposure to possible contagious diseases - blood and bloody secretion are inherent to this position
• Care is required to avoid serious injuries (i.e. - broken bones) when working on ladders - or when using 30-100-pound power equipment or handling hazardous materials.