Environmental Services Supervisor LLH

101 Riverside Hospital, Inc.; Massachusetts; On-site; USD 23,000 - 30,000; Full time

Job summary

101 Riverside Hospital, Inc. in Newport News, VA, is seeking a Supervisor of Environmental Services to lead housekeeping staff, schedule work, ensure quality, safety, and infection control standards across the department.

You will mentor team members, liaise with medical staff, uphold policies, and contribute to a service-excellence culture while maintaining a safe, efficient workplace.

Qualifications

• Education: High School Diploma or GED (Required).
• Experience: 1 year Supervisory experience in Housekeeping (Preferred).
• Experience: 1 year Housekeeping experience (Required).
• Licenses and Certifications: CHEST - AHA (Preferred).

Responsibilities

• Conducts inspections daily ensuring infection control measures are met with documentation forwarded to department Director.
• Coordinates staffing to maximize efficient, cost-effective productivity.
• Demonstrates responsiveness by role modeling customer service behaviors.
• Ensures team understands and responds to suggestions and concerns from residents/visitors, personnel, medical staff and leadership.
• Collaborates with the medical staff to provide for the needs of residents and customers.
• Demonstrates positive customer service behaviors consistently to meet/exceed needs of facility customers/residents.
• Supervises staff to ensure policies and procedures are observed to ensure safety of participants.
• Educates and supervises using guidelines for proper body mechanics, hazardous materials handling and standard precautions.
• Maintains a safe work area.
• Works with employees assigned to ensure acceptable competence and quality work.

Education

High School Diploma or GED

Job description

Newport News, Virginia Hiring Range $16.80 - $21.83/Hourly. Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

Works under the supervision of the Director of Environmental Services. For the employees under the direction of this Supervisor, he/she schedules their work, evaluates, their performance and resolves employee complaints. Additionally, this Supervisor is responsible for the quality of work, the productivity of the department, increasing department moral, the working relationship with the medical staff, and employee adherence to facility and departmental policies, procedures and guidelines. Fills in and performs duties as needed for other team members in the department.

What you will do

• Conducts inspections daily ensuring quality/infection control measures are met consistently with appropriate documentation forwarded to department Director.
• Coordinates staffing to maximize efficient, cost-effective productivity.
• Demonstrates responsiveness by role modeling customer service behaviors.
• Ensures team understands and responds to suggestions and concerns from residents/visitors, personnel, medical staff and leadership.
• Collaborates with the medical staff to provide for the needs of our residents and customers.
• Demonstrates positive customer service behaviors consistently Strives to meet/exceed the needs of the facility's customers/residents by demonstrating flexibility and sense of urgency to create a service excellence experience.
• Supervises staff so that policies and procedures are observed to ensure the safety of participants.
• Educates and supervises using guidelines for proper body mechanics, hazardous materials handling and standard precautions to avoid personal accidents and injuries.
• Maintains a safe work area.
• Works with employees assigned, to ensure that all employees demonstrate an acceptable level of competence which will result in a high level of quality work performance.

Qualifications

• Education: High School Diploma or GED, (Required)
• Experience: 1 year Supervisory experience in Housekeeping (Preferred)
• Experience: 1 year Housekeeping experience (Required)
• Licenses and Certifications: Certified Healthcare Environmental Services Technician (CHEST) - AHA (Preferred)

Company Culture

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.