Environmental Services Representative - Multiple Openings

Houstonmethodistcareers; Houston, Northern (TX, KY); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Houston Methodist is hiring Environmental Services (EVS) Representatives to maintain cleanliness and infection control standards in a patient-centered environment. Opportunities exist for full-time and part-time roles across day and night shifts.

The position emphasizes professionalism, customer-focused communication, and adherence to safety and department policies to support healing and a safe hospital atmosphere.

Qualifications

• High School diploma or equivalent preferred
• 1 year experience preferred
• English proficiency required for safety-sensitive duties

Responsibilities

• Interacts in a positive, professional manner with patients, family and staff.
• Actively participates in meetings, huddles and with other team members using positive communication.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.
• Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors.
• Promptly responds to all assignments to create an environment that is conducive for healing.
• Performs efficient room cleaning processes ensuring timely patient admissions.
• Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.
• Achieves discharge, daily room cleaning and assigned area turn‑around times, as appropriate.
• During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment.
• Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards.
• Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards.
• Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift.
• Manages time effectively and prioritize department daily tasks, minimizing incidental overtime.
• Assumes responsibility for growth and development. Participates in continuing education and in‑service programs.
• Contributes ideas towards improving the efficiency and effectiveness of department processes.

Skills

Safety competencies

English proficiency

Customer communication

Information access

Multi-tasking

Independent work

Housekeeping safety

Education

HS diploma

Job description

We are currently hiring for multiple positions in this role! We have both full-time and part-time opportunities available across various shifts, including [day shift 7am – 7pm, night shift 7pm – 7am]. By applying to this requisition, you will be considered for current and future openings that match your skills and availability.

At Houston Methodist, the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in accordance with department standards.

FLSA STATUS

Non-exempt

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE

• One year of experience preferred

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate
• Multi-task oriented, ability to complete work within designated time frames
• Ability to accurately and efficiently perform duties with minimal supervision
• Demonstrate efficient and safe use of housekeeping equipment and chemicals

PEOPLE ESSENTIAL FUNCTIONS

• Interacts in a positive, professional manner with patients, family and staff.
• Actively participates in meetings, huddles and with other team members using positive communication.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.

SERVICE ESSENTIAL FUNCTIONS

• Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors.
• Promptly responds to all assignments to create an environment that is conducive for healing.
• Performs efficient room cleaning processes ensuring timely patient admissions.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.
• Achieves discharge, daily room cleaning and assigned area turn‑around times, as appropriate.
• During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment.
• Follows policies, procedures, and safety rules. Observes standard infection control precautions and complies with OSHA standards.
• Communicates and documents any facility or patient related issues to management, as appropriate. Correct minor safety hazards.

FINANCE ESSENTIAL FUNCTIONS

• Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift.
• Manages time effectively and prioritize department daily tasks, minimizing incidental overtime.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assumes responsibility for growth and development. Participates in continuing education and in‑service programs.
• Contributes ideas towards improving the efficiency and effectiveness of department processes.

SUPPLEMENTAL REQUIREMENTS

• WORK ATTIRE
  • Uniform: Yes
  • Scrubs: Yes
  • Business professional: No
  • Other (department approved): Yes
• ON‑CALL*

  *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No
• TRAVEL**

  **Travel specifications may vary by department

  • May require travel within the Houston Metropolitan area No
  • May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE

• One year of experience preferred