Environmental Services Department Manager

Healthcare Services Group, Inc; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Free telemedicine Day 1

Paid holidays & vacation

401(k)

Job summary

Healthcare Services Group, Inc. is seeking an Account Manager to lead housekeeping, laundry, and floor care teams in a long-term care facility. The role emphasizes delivering high-quality service and positive resident experiences while coordinating with administrators and staff.

The position involves supervising staff, conducting training, and ensuring safety and regulatory compliance across shifts, with opportunities for professional growth within HCSG.

Qualifications

• High school diploma or equivalent preferred.
• Two years of experience in healthcare housekeeping and supervision preferred.
• Must be able to lift/carry up to 50 pounds, push/pull up to 50 pounds, and stand/sit/bend/walk for extended periods.

Responsibilities

• Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
• Lead teams in light and heavy housekeeping and laundry duties across varying shifts.
• Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
• Maintain records of income, expenditures, supplies, personnel, and equipment using HCSG computer software.
• Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
• Represent HCSG positively through courteous interactions with supervisors, clients, residents, and guests.

Education

High school diploma or equivalent

Job description

Role: Environmental Services Department Manager

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Overview

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Available Benefits For All Employees

• Comprehensive Benefits Package - Medical, Dental, and Vision
• Free Telemedicine Services on Day 1*
• Paid Holidays & Vacation
• 401 (k)
• Get paid when you need it with PNC EarnedIt
• Financial Wellness Support from PNC Workplace Banking
• Free Prescription Discount Program
• Employee Assistance Programs
• Training & Development Opportunities
• Employee Recognition Programs
• Employee Stock Purchase Plan
• Nationwide Transfer Opportunities
• Not available in AR.

Responsibilities

• Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
• Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
• Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
• Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
• Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
• Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
• Maintain consistent attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
• All other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Two years of experience in healthcare housekeeping and supervision preferred.
• Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
• Compliance with COVID-19 vaccination policies.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
• Residency within the service area required.

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.