Environmental Services Assistant III - 3p-11:30p Shift - Every Other Weekend - Wilmington

ChristianaCare; Wilmington (DE); On-site; USD 26,000 - 31,000; Full time

Job summary

ChristianaCare Health System is seeking an Environmental Services Assistant III in Delaware to lead advanced cleaning efforts, train staff, and ensure infection prevention standards across patient areas. This role emphasizes mentoring, regulatory readiness, and service excellence within a fast-paced healthcare environment.

The position requires at least two years in Environmental Services and the ability to manage equipment, safety protocols, and performance coaching to support patient safety

Qualifications

• Minimum two years in Environmental Services or related healthcare/ hospitality experience.
• Knowledge of environmental cleaning practices and infection prevention standards.
• Ability to train, mentor, and coach team members.
• Ability to lift up to 40 pounds.
• Ability to work independently in a fast-paced healthcare environment.
• Ability to use mobile technology and departmental software.

Responsibilities

• Perform advanced environmental cleaning and disinfection in patient care, support, and public areas.
• Train, mentor, coach, and support Environmental Services caregivers.
• Conduct competency validation and ongoing coaching activities.
• Support quality audits and regulatory readiness.
• Assist leadership in reinforcing department standards and operational excellence.
• Respond to customer concerns and support service recovery.
• Identify and elevate environmental hazards and compliance risks.
• Maintain cleaning equipment, carts, supplies, and storage areas.

Skills

Infection prevention knowledge

Customer service

Training/mentoring

Independent work in fast-paced env

Mobile technology proficiency

Education

High school diploma or equivalent

Tools

Departmental software systems

Job description

Job Details

Make a Difference Every Day

At ChristianaCare, we are committed to creating a safe, healing environment for our patients, visitors, and caregivers. We are seeking an experienced Environmental Services Assistant III to serve as a senior team member, trainer, mentor, and subject matter expert within our Environmental Services department.

In this role, you will support infection prevention, patient safety, regulatory readiness, and service excellence while helping develop and train team members across a variety of healthcare environments.

Primary Responsibilities

As an Environmental Services Assistant III, you will:

• Perform advanced environmental cleaning and disinfection duties throughout patient care, support, and public areas.
• Serve as a department resource for infection prevention, environmental safety, customer service, and regulatory compliance.
• Train, mentor, coach, and support new and existing Environmental Services caregivers.
• Provide classroom, hands‑on, and on‑the‑job training related to cleaning procedures, equipment use, chemical safety, and departmental standards.
• Conduct competency validation, skills assessments, retraining, and ongoing coaching activities.
• Support quality audits, infection prevention initiatives, inspection readiness, patient experience programs, and regulatory surveys.
• Assist leadership in reinforcing department standards, best practices, and operational excellence.
• Respond to customer concerns and support service recovery efforts to enhance the patient and visitor experience.
• Identify and elevate environmental hazards, safety concerns, maintenance issues, equipment failures, and compliance risks.
• Maintain cleaning equipment, carts, supplies, storage areas, and workspaces in a clean and regulatory‑ready condition.
• Serve as a resource during staffing challenges, special projects, emergencies, and department initiatives.

Qualifications

Required

• Minimum of two years of Environmental Services, healthcare housekeeping, hospitality services, facilities support, or related experience.
• Demonstrated knowledge of environmental cleaning practices, infection prevention standards, and customer service principles.
• Ability to train, mentor, and coach team members.
• Ability to work independently and effectively in a fast‑paced healthcare environment.
• Ability to utilize mobile technology and departmental software systems.
• Ability to lift, push, pull, and carry up to 40 pounds.

Preferred

• High school diploma or equivalent work experience.
• Two years of housekeeping experience.
• Previous experience serving as a trainer, mentor, preceptor, lead worker, or subject matter expert in a healthcare or service environment.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

• Strong knowledge of healthcare environmental cleaning and disinfection practices.
• Understanding of hospital‑grade disinfectants, chemical safety procedures, Safety Data Sheets (SDS), and infection prevention standards.
• Excellent communication, customer service, and interpersonal skills.
• Ability to evaluate performance, reinforce standards, and support caregiver development.
• Sound judgment, attention to detail, and the ability to prioritize multiple responsibilities.
• Commitment to patient safety, quality, and regulatory compliance.

Physical Requirements

• Prolonged standing and walking throughout the shift.
• Ability to lift and/or carry up to 40 pounds.
• Frequent movement throughout patient care and operational areas.

Working Conditions

• Exposure to healthcare environments where infectious diseases may be present.
• Required adherence to all infection prevention, safety, and personal protective equipment (PPE) protocols.

Why ChristianaCare?

At ChristianaCare, you'll be part of a team that is dedicated to excellence, compassionate service, and improving the health of the communities we serve. Join us and help create a safe, clean, and healing environment for every patient, visitor, and caregiver.

This position has a starting rate of $18.57 per hour, regardless of prior experience. After six months of continuous employment, the hourly rate will automatically increase to $21.74 per hour. After one year of continuous employment, the hourly rate will automatically increase to $22.79 per hour. This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/