Environmental Services Assistant

Advocate Health; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Advocate Health in Milwaukee is seeking a housekeeping role to clean patient care areas, restrooms, offices, and public spaces to maintain safety and infection control standards. Position requires following written and oral instructions, working independently, and delivering excellent customer service.

Physical tasks include lifting, bending, and operating cleaning equipment; on-site work with hospital facilities.

Qualifications

• Ability to follow oral and written instructions and communicate with others.
• Ability to work alone and understand facility layouts.
• Performs tasks without disrupting operations.
• Ability to set priorities and follow department policies and procedures.
• Basic computer skills.
• Excellent customer service skills.

Responsibilities

• Cleans patient care areas, surgical areas, restrooms, conference rooms, lobbies, offices, elevators, and stairwells.
• Cleans surfaces including ceilings, vents, walls, doors, furniture, beds, fixtures, and windows; assists with spills.
• Dusts and damp mops floors in patient and exam rooms, corridors, stairwells and restrooms.
• Replaces cubicle and window coverings.
• Gathers and disposes recyclables, trash, and medical waste; follows infection control guidelines.
• Sorts, stocks and delivers linens and prepares soiled linen for transport.
• Cleans and prepares dismissal/transfer units and distributes supplies.
• Fills and cleans supply dispensers.
• Inventories linens, cleaning and paper supplies and orders as needed.
• Reports mechanical failures or unsafe conditions to the supervisor.

Skills

Follow instructions

Communication

Work independently

Prioritization

Basic computer skills

Customer service

Education

No Formal Education

Tools

Vacuum cleaner

Mopping equipment

Buffer or burnisher

Automatic scrubber

Six-foot ladder

Job description

Major Responsibilities:

• Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells.
• Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Assists in cleaning emergency spills as requested.
• Dusts and damp mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility.
• Replaces cubicle and window coverings.
• Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines.
• Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation.
• Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas.
• Fills and cleans supply dispensers.
• Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Keeps housekeeping closet organized and clean.
• Reports any mechanical failures or unsafe conditions to the supervisor.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• No Formal Education.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Ability to follow and understand oral and written instructions and communicate with others.
• Ability to work alone and to understand the physical arrangements of the facilities.
• Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff.
• Ability to set priorities, be aware of and follow department policies and procedures in all situations.
• Basic computer skills.
• Excellent customer service skills.

Physical Requirements and Working Conditions:

• Must be able to:
• lift up to 35 lbs. from floor to a maximum 5 ft.
• lift and carry up to 20 lbs. at waist height a reasonable distance.
• Must be able to:
• push/pull with 50 lbs. of force.
• Must be able to bend, stoop, kneel, reach above shoulders, and crawl to complete tasks.
• Must also be able to push/pull/drag equipment such as hospital beds, and lift items weighing up to 50 lbs.
• Must be able to be on feet the majority of the time with both walking/standing throughout the shift.
• Must have ability to wear protective clothing as will be exposed to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste.
• Must have ability to operate vacuum cleaners, mopping equipment, buffer or burnisher, automatic scrubber, up to six-foot stepladder, and other cleaning tools.
• Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.