Environmental Services and Patient Transport Lead Technician

Corewell Health Corporate; Dearborn (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay (Payactiv)

Discounts directory on various plans &

Identity theft protection (optional)

Home and auto insurance

Job summary

Corewell Health is seeking an Environmental Services Technician Lead to assist the Supervisor in coordinating daily operations, addressing staff and customer concerns, and ensuring tasks are completed. You will conduct quality audits, adjust work schedules, and provide ongoing guidance to the EVS team.

Collaboration with other teams is essential to ensure continuous, high‑quality service. The role includes supervising shifts, training staff, and supporting safety initiatives while maintaining

Qualifications

• 1 year of public service or customer service experience in a hotel, hospital, environmental services, or janitorial setting.
• Ability to train others in housekeeping, sanitation and safety.
• Excellent written and verbal communication, and interpersonal skills.

Responsibilities

• Coordinate shift activities, staff rosters, and room-cleaning tracking.
• Inspect and QA employee work assignments and provide instruction.
• Collaborate with team and other departments to ensure continuity of service.
• Maintain equipment and support safety initiatives across sites.
• Act on behalf of uplines and resolve work-related issues.

Skills

Staff coordination

Leadership

Communication

Problem solving

Time management

Training delivery

Customer service

Education

High school diploma or equivalent

Job description

Job Summary

You can make a difference in patients' lives as an Environmental Service Technician Lead with Corewell Health. In this role, you will assist the Supervisor in coordinating and facilitating daily operations, addressing employee and customer concerns, and ensuring that all daily tasks are completed. You will also be responsible for conducting quality audit inspections, assigning and adjusting work schedules, coordinating employee work assignments, and providing ongoing support and instruction to Environmental Services team members. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.

Essential Functions

• Coordinate shift activities to include produce daily staffing roster, adjust staff assignments as needed, monitor EPIC tracker for room cleans, equipment requests, and patient transports.
• Assigns and adjusts work schedules as necessary.
• Coordinates and inspects employee work assignments and completes quality assurance inspections.
• Provides ongoing instruction to Environmental Services employees according to department standards.
• Communicates and collaborates with other members of the team and across departments in order to ensure continuity and coordination of services.
• Clears and maintains equipment used in performance of duties and stores it properly.
• Acts on behalf of the upline assisting in resolving work-related issues, otherwise reporting issues to upline.
• Assumes ownership of various daily operations and initiatives.
• May be expected to work across department sites for coverage and business need.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Qualifications Required

• High school graduate or equivalent.
• 1 year of public service and or customer service experience in a hotel, hospital, environmental services, or janitorial experience
• Knowledge of housekeeping materials, supplies and equipment necessary to ensure a safe work environment.
• Ability to conduct suitable training in the areas of housekeeping, sanitation and safety.
• Excellent written, verbal communication and interpersonal skills.
• Time management and organizational skills. Self directed.
• Ability to make quality, independent decisions.
• Analytical and strong problem solving skills.
• Ability to work effectively and efficiently under tight deadlines, high volumes and multiple interruptions.
• Ability to maintain the strictest levels of confidentiality.
• Ability to listen to others.
• Competency in the use of a variety of computer hardware and software systems.
• Ability to resolve various employee and customer relation issues.

Preferred

• Working knowledge of both the EVS and patient Transport positions.
• 1 year Leadership experience
• CRT-Health Care Environmental Services Technician (CHEST) – AHE- 1 year

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. Leads working at sites with collective bargaining agreements in place will not perform bargaining unit work.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Employment Details

Primary Location SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn.

Department Name Environmental Services - Dearborn Hosp.

Employment Type Full time.

Shift Evening (United States of America).

Weekly Scheduled Hours 40.

Hours of Work 5:00 p.m. to 1:30 a.m.

Days Worked Monday to Friday.

Weekend Frequency Every other weekend.

Equal Opportunity & Inclusion

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.