Environmental Services Aide

The Brightpointe; Conroe (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

The Brightpointe is seeking a dedicated EVS/Housekeeping associate in Conroe, TX. You will clean patient areas, handle laundry, and maintain public spaces to uphold a clean, aseptic environment. This role requires adherence to safety, privacy, and facility policies with regular hours across a 24/7 schedule.

Strong communication in English, basic computer skills, and a customer service mindset are essential. Prior healthcare cleaning experience is preferred but not required.

Qualifications

• Customer service experience required or preferred.
• Basic English communication with patients and staff.
• Ability to learn and use new systems quickly.
• Strong organization and attention to detail in daily tasks.

Responsibilities

• Clean patient areas daily and after discharge per guidelines.
• Disinfect surfaces and handle cleaning chemicals safely.
• Laundry processing for patient linens and personals.
• Care for public areas and offices to maintain first impressions.
• Comply with HIPAA policies and facility procedures.
• Move items and assist with waste handling per policy.

Skills

Customer service

Communication

English fluency

Organization

Attention to detail

Education

High School Diploma

6 months customer service

1 year similar role (preferred)

Job description

Position Summary

Works with EVS team members to ensure the facility is maintained in a clean and orderly condition by following procedures in compliance with prescribed standards of cleanliness. Relies on instructions and pre-established guidelines to perform the functions of the job.

Essential Duties and Responsibilities

• Patient area daily room cleaning
• Patient area discharge cleaning
• Patient area isolation cleaning
• Disinfection and chemical use
• Laundry processing (patient linens)
• Laundry processing (personals)
• Rover/ Public area cleaning
• Office/ Ancillary cleaning
• Hard floor care
• Carpet care
• ALF weekly unit cleaning service
• Handling of soiled and clean linen
• Specialty cleaning in areas including elevators, entrances, common areas, etc.
• Solid and bio medical waste collection, transportation and disposal of

Competencies

• Thorough and quality floor care: hard surface and carpet routine care, cleaning surface, corners, edges. Project care: buffing, stripping/waxing, shampooing and extraction
• Knowledge of biomedical waste procedures; Solid waste, biomedical waste and soiled linen handling aligns with policy and regulations utilizing P.P.E and proper lifting techniques
• Thorough and timely daily and discharge room cleaning to maintain facility in clean, aseptic, appropriate manner at all times
• Maintain public areas for outstanding first impression to customers at all times
• Laundry: process bed linens, personals, equipment operation, safety and cleanliness of work area
• Laundry: solid waste, biomedical waste, and soiled linen handling per policy and regulations

Culture

This is a high performance environment propelled by collaboration through our Teams of Excellence (T.O.E.) Program. The expectation for each team member is to engage in our complex and dynamic organization by adding value and support to fellow team members.

Work Environment

This job operates in a post-acute setting. This role requires regular walking to various locations around the facility. This role also routinely comes into contact with patients who may have contagious illnesses. Team member is expected to adhere to facility’s no-smoking policy.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 60 pounds.

Position Type and Expected Hours of Work

This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

HIPAA

Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company’s HIPAA policies or procedures to facility CEO.

Knowledge, Skills and Abilities

• Ability to communicate effectively with internal and external customers at all levels of the organization
• Basic computer skills. Must have an ability to learn new systems
• Ability to work with a culturally diverse population
• Must have positive communication skills and demonstrated adequate maturity and patience
• Proficient in the English language. Good communication (verbal and written), customer service and interpersonal skills
• Must have good organizational skills with attention to detailMust be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions
• Must be observant and recognize cleaning needs
• Must show initiative and take action on observed needs
• Must maintain first impression perfection at all times

Required Education/Experience

• High School Diploma or Equivalent
• A minimum of six (6) months’ experience in a customer service role

Preferred Education/Experience

• A minimum of one (1) year experience in a similar role