Entry-Level TSA STSO: Security Operations Lead

TSA Job Listings; Marlborough (MA); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid leave and federal holidays

Federal retirement program and Thrift

Flexible spending accounts

Uniform allowance

Wellness programs

Premium pay

Job summary

Transportation Security Administration in Marlborough, MA is seeking Supervisory Transportation Security Officers. The role leads Transportation Security Officers and Lead Transportation Security Officers, overseeing passenger and baggage screening operations, staff rotations, and staffing coverage.

Requires judgment, clear communication, and strong leadership for routine and high-pressure situations. Applicants typically have at least one year of specialized supervisory experience in

Qualifications

• At least one year of specialized experience supervising transportation-security operations.
• Experience as a work leader or supervisor for at least six months.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate rotations and coverage.
• Make security-based decisions using TSA procedures and professional judgment.
• Review employee performance and provide coaching and feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, disruptions, and emergencies.
• Prepare operational briefings, logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Job description

Transportation Security Administration in Marlborough, MA is seeking Supervisory Transportation Security Officers. The role leads Transportation Security Officers and Lead Transportation Security Officers, overseeing passenger and baggage screening operations, staff rotations, and staffing coverage.

Requires judgment, clear communication, and strong leadership for routine and high-pressure situations. Applicants typically have at least one year of specialized supervisory experience in