Entry-Level Trainer

Epic; Cambridge (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking a Trainer to lead in-person and virtual training sessions for healthcare providers. This role entails shaping users' experiences during transitions and involves a comprehensive training process from design to delivery.

The ideal candidate will have a degree, teaching experience, and a willingness to travel. Epic provides relocation assistance to the Madison, WI area and a competitive benefits package including bonuses and stock grants.

Qualifications

• Bachelor’s degree or greater in any major.
• Prior education, teaching, or performance experience preferred.
• Willingness to travel 25-60% of working days.

Responsibilities

• Lead in-person and virtual training sessions for healthcare users.
• Serve as the first point of contact during Epic transitions.
• Design and deliver instructional content and training scenarios.

Skills

Teaching or instructional experience

Communication skills

Ability to travel

Education

Bachelor’s degree or greater

Job description

This position is based on our campus in Madison, WI and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Trainer you’ll lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, shaping their experience as they transition to Epic and assisting in life‑saving work.

You will be involved in the training process from start to finish, from instructional design to the development of training materials and scenarios you deliver. Outside of the classroom, you’ll work in tight‑knit teams to design workflow‑based training content and help organizations develop their training initiatives.

Do you enjoy or have experience on stage, in a classroom, or as a tour guide? This could be the position for you. Learn more about our team at https://careers.epic.com/jobs/trainer/.

Responsibilities

Lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users. Serve as the first point of contact for staff and users, shaping their experience during Epic transition. Design, develop, and deliver instructional content and training scenarios. Collaborate with teams to create workflow‑based training materials and assist organizations with tailored training solutions.

Qualifications

• Bachelor’s degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Benefits

We offer comprehensive benefits to keep you healthy and happy, and your merit‑based compensation will reflect the impact you have on our company and customers. You’ll be eligible for annual raises and bonuses, stock grants, and other perks. As an Equal Opportunity Employer, we are committed to inclusive teams that design software supporting quality care for all patients. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.