Entry Level Technician

Sullivan Tire Co.; Sudbury (MA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac.

Employee Owned! ESOP

401(k) with Company Match

Job summary

Sullivan Tire Co. is hiring an Entry Level Technician in our store in Sudbury, MA. The role involves performing entry-level maintenance and tire service, helping customers, and supporting store management to ensure productivity and satisfaction.

The position requires physical capability to lift 40–50 lbs, strong customer service, and basic automotive knowledge. You will join a team focused on quality service and safety standards, with opportunities to grow within an employee-owned company.

Qualifications

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi-task in a fast-paced environment.
• Team player.

Responsibilities

• Mounts, dismounts, balances, and repairs tires for passenger and light trucks.
• Performs lube/oil/filter changes on domestic and foreign cars.
• Conducts vehicle safety inspections and documents results.
• Performs unsupervised basic vehicle maintenance and repairs.
• Collaborates with store management to meet productivity and customer satisfaction goals.
• Adheres to internal controls, policies, and procedures.
• Maintains a clean work area and handles waste disposal.
• Performs other responsibilities as needed.

Skills

Customer service

Retail environment

Team player

Education

High school diploma or equivalent

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!