Entry-Level Technical Solutions Engineer

Epic; Juneau (AK); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years

Descrizione del lavoro

Epic is seeking a Technical Solutions Engineer based in Madison, WI, with responsibilities that include diagnosing and managing solutions across multiple locations impacting 305 million patients worldwide.

The candidate must possess a Bachelor’s degree and have a willingness to travel occasionally. Comprehensive benefits are offered, including merit-based compensation and relocation assistance.

Competenze

• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination required.

Mansioni

• Diagnose problems and manage implementation across multiple locations.
• Tackle complex mission-critical issues beyond simple fixes.

Conoscenze

Problem diagnosis

Solution implementation

Communication skills

Customer interaction

Formazione

Bachelor's degree or greater

Descrizione del lavoro

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.