Entry-Level Technical Solutions Engineer

Epic; Carrollton (TX); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Four-week sabbatical after five years of service

Job summary

Epic is seeking a Technical Solutions Engineer for its Madison, WI campus. This role involves diagnosing problems, managing implementations, and ensuring customer satisfaction with software that impacts over 305 million patients.

Candidates should have at least a bachelor's degree, a proven track record of success, and be willing to travel for customer engagements. This position also requires relocation to Madison, WI, which will be reimbursed. Comprehensive benefits, bonuses, and annual raises are offered as part of the package.

Qualifications

• Bachelor's degree or greater.
• A history of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination.

Responsibilities

• Diagnose problems, identify solutions, and manage implementation across multiple locations.
• Tackle mission-critical and complex issues.

Job description

Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Responsibilities

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Together with customer counterparts, you’ll diagnose problems, identify solutions, and manage implementation across multiple physical locations and stakeholders. You will tackle mission‑critical and complex issues beyond simple “turn it off and on again” fixes.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID‑19 vaccination

Benefits

We offer comprehensive benefits to support your health and well‑being, along with merit‑based compensation that reflects the impact of your work. You will be eligible for annual raises, bonuses, and stock grants, as well as a four‑week sabbatical after five years of service.

As an Equal Opportunity Employer, we are committed to diversity, equity, and inclusion. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.